Account Coordinator

Arthur J. Gallagher & Co. (AJG); Cockeysville (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Gallagher Benefit Services in Maryland seeks a detail-oriented coordinator to implement COE programs for clients, develop project timelines, and coordinate cross-functional teams to deliver customer programs and strategic initiatives. You’ll work closely with clients and field teams to ensure timely, high-quality outcomes.

The role emphasizes organization, client interaction, and proactive problem solving, with opportunities to train field staff and support ongoing benefits projects across

Qualifications

• Bachelor's degree and 2+ years of Employee Benefits experience.
• Must obtain Life & Health License within the first 90 days of employment, if not already licensed.
• Experience in account management or a similar client-facing role.

Responsibilities

• Implement COE program for clients.
• Develops plans and organizes cross functional teams to implement customer programs providing core deliverables.
• Provide support to the field including identifying immediate needs and engaging applicable teams, as necessary.
• May provide training to field to ensure smooth transition for clients.

Skills

Employee Benefits

Client-facing

Organizational skills

Education

Bachelor's degree

Job description

Introduction

At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

Discover a world of endless possibilities at Gallagher Benefit Services, whereyou'llhave the power to shape the future of workplaces across industries. As part of our team,you'llbe the driving force behind positivechange, helping clients build environments where employees thrive. At Gallagher, we believe every candidate brings something special to the table, including you!

We are a tight-knit national team that runs toward challenges, not away from them. We believe in The Gallagher Way, and we want you to join us. In this role,you'll develop comprehensive implementation plans, establish project timelines, and coordinate cross-functional teams to successfully deliver customer programs and key strategic initiatives. Sometimes, all of this happens in one day!

How you'll make an impact

In this role,you'llbe at the heart of our operations, ensuring that every detail is accountfor and every client interaction is meaningful. You'lluse your organizational skills and eye for detail to manage multiple tasks and projects simultaneously. Whetheryou'repicking up the phone to solve a problem or ensuring a project is completed on time,you'lltake pride in delivering excellence every step of the way.

You’llalso:

• Implement COE program for clients.
• Develops plans and organizes cross functional teams to implement customer programs providing core deliverables.
• Provide support to the field including identifying immediate needs and engaging applicable teams, as necessary.
• May provide training to field to ensure smooth transition for clients.

About You

Required:

• Bachelor's degree and 2+ years of Employee Benefits experience.

Preferred:

• Must obtain Life & Health License within the first 90 days of employment, if not already licensed.
• Experience in account management or a similar client-facing role.

Behaviors:

• Exceptional organizational skills and strong attention to detail.

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)