Code Enforcement Clerk - Internal Only

Highlands County BCC; Sebring (FL); On-site; USD 44,000 - 71,000; Full time

Job summary

Highlands County Board of County Commissioners (Highlands County BCC) seeks a skilled clerical and technical professional to provide administrative support to Code Enforcement officials in Sebring, FL. The role handles zoning code complaints, coordinates actions with enforcement staff, and maintains databases and reports.

The ideal candidate will have a high school diploma (or equivalent) and related experience in planning, zoning, or code enforcement, plus strong communication and office

Qualifications

• High school diploma or equivalent is required.
• Preferably three years of planning, zoning, or code enforcement related experience.
• Strong public relations and customer service skills.

Responsibilities

• Receives, reviews, verifies, and routes zoning code complaints from the public in multiple formats.
• Coordinates response action with Enforcement Officials.
• Maintains code enforcement automated database.
• Produces automated reports for department use.
• Assists customers at the service counter, via telephone, e-mail and regular correspondence regarding code enforcement and zoning issues.
• Advises the public, contractors, land developers, etc. as requested in code enforcement and zoning matters.

Skills

Public relations

Customer service

Oral and written communication

Office software

Spreadsheet proficiency

Education

High school diploma

Experience in planning, zoning, or code enforcement (3 years)

Tools

MS Office

Spreadsheet software

Job description

Pay Grade/Salary Range

108 - $44,340.55 - $70,944.88 ($21.32 - $34.11 hourly)

Department

Development Services

Reports to

Code Enforcement Supervisor

Pay Grade/Salary Range

108 - $44,340.55 - $70,944.88 ($21.32 - $34.11 hourly)

Posting Expires

Until Filled

GENERAL DESCRIPTION

A highly skilled clerical and technical position responsible for providing administrative support to Code Enforcement Officials.

ESSENTIAL JOB FUNCTIONS

• Receives, reviews, verifies, and routes zoning code complaints from the general public in various formats including verbal, in-person, via telephone, fax, email or regular correspondence
• Coordinates response action with Enforcement Officials
• Maintains code enforcement automated data base
• Produces automated reports for department use
• Prepares computerized audio visual graphics presentations
• Performs limited complaint investigation when directed
• Coordinates Special Magistrate (S.M.) and Nuisance Abatement Board (NAB) meeting schedules, posting of public notices, preparation of agendas, production and distribution of minutes and performs such other clerical duties required for support of this Board
• Maintains files, records, and reports required by the S.M. and the NAB. Attends S.M. and NAB meetings and prepares records, reports or recommendations for submission to the Board of County Commissioners
• Assists customers at the service counter, via telephone, e-mail and regular correspondence regarding code enforcement and zoning issues
• Advises the general public, contractors, land developers, etc. as requested in code enforcement and zoning matters
• Answers questions and provides information pertaining to the enforcement of applicable codes and ordinances, including the zoning code
• Prepares requisitions, purchase orders, and purchasing card documentation regarding title searches, bids, survey, legal advertisements and other materials and services required by the department
• Follows consistently the Boards policies and procedures
• Maintains a professional and safe unit and work area adhering to established safety policies and the image desired for the organization
• Responds productively to change and performs all other tasks as directed

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of Highlands County zoning codes and ordinances
• Knowledge of Business English, spelling and punctuation
• Knowledge of office practices and procedures
• Knowledge of standard complaint investigation methods, techniques and procedures
• Knowledge of the geographical area of Highlands County
• Knowledge of procedures for conducting official meetings of boards and other public bodies
• Knowledge of techniques and methods for enforcement of County codes, ordinances or other regulations
• Skill in the use of office machines including computers, facsimiles, copiers, calculators, etc
• Skill in computer operations pertaining to administrative office work, word processing, and spread sheeting
• Skill in recording and transcribing information at a normal rate of speed
• Skill in effective public relations and customer service
• Skill in oral and written communication
• Ability to deal with the general public, contractors, builders, developers, etc. on a daily basis
• Ability to make decisions in accordance with departmental rules, regulations and policy
• Ability to prepare complex documents and compose letters and memorandum
• Ability to establish and maintain effective working relationships with co-workers, managers, supervisors, directors, elected officials, vendors and the general public

PHYSICAL SKILLS

Must be able to remain in a stationary position for 50% of the time. Must be able to frequently position self to reach files and other office items located on low shelves or the floor. Must be able to inspect and assess daily email and postal mail correspondence. Frequently communicates with the public, vendors, and co-workers. Must be able to exchange accurate information in these situations. Frequently operates various types of office equipment to include, but not limited to a computer and copy machine. Occasionally ascends/descends stairs. Rarely moves materials and office equipment weighing up to 25 lbs. Constantly works in an indoor environments. Frequent investigative field work. Rarely works in inclement outdoor weather conditions. Rarely operates motor vehicle for up to four (4) hours continuously or intermittently.

MINIMUM QUALIFICATIONS

EDUCATION AND EXPERIENCE

Graduation from an accredited high school or possession of an acceptable equivalence diploma. Preferably three (3) years experience with planning, zoning, or code enforcement related work. Must have ability to produce and maintain spread sheets.

LICENSES, CERTIFICATIONS, OR REGISTRATIONS

Must possess and maintain a valid Florida Driver's License.

OTHER JOB-RELATED REQUIREMENTS

Disaster Essential.

THE HIGHLANDS COUNTY BOARD OF COUNTY COMMISSIONERS

Does not Discriminate on the basis of age, race, sex, religious belief, color, national origin, disability/handicap, gender, gender identity, sexual orientation, genetics or any other legally protected group/class. We are proud to be a drug free workplace. Screening tests for illegal drug use may be required as a condition of employment