Coconut Grove #18 Host

Flanigan; Florida; Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Five Day Work Week

Paid Vacation: One Week after Year One

Health Insurance – Medical & Dental

401K Plan – Immediate Eligibility

Shift Meals at 50% Off

Résumé du poste

Flanigan's near Town of Florida is seeking a friendly Host/Hostess to greet guests, manage seating, and maintain a smooth flow on busy service floors. You will welcome guests with Flanigan’s Smile Talk, escort them to tables, answer questions, and coordinate wait lists in a fast-paced dining environment.

Ideal candidates are able to lift up to 50 lbs, commit to Florida vendor and food safety certifications, and communicate effectively in English.

Qualifications

• Must be able to greet guests warmly and manage seating.
• Able to lift up to 50 lbs.
• Must complete Florida Responsible Vendor and food safety certifications.
• English literacy required.

Responsabilités

• Greet guests and manage seating flow.
• Answer phones and direct guests to staff.
• Maintain foyer and host station cleanliness.
• Manage wait list efficiently.
• Communicate guest questions or concerns to Manager on duty.
• Restock and clean menus; keep restroom area tidy.
• Answer calls within 4 rings and assist guests.
• Conclude visits with a friendly goodbye.
• Perform shift changes, opening/closing duties, and sidework.

Connaissances

Guest service

English ability

Mobility

Formation

Florida Responsible Vendor program

Food safety certification

Description du poste

Overview

You’re the first smiling face our guests see every time they enter a Flanigan’s, and likely the last as they go on their merry way. You set the tone for the entire experience, greeting all of our friends and family in a warm and welcoming way. You help usher guests to their tables, manage the flow of seating, field inquiries, and greet people on the way out, just as nicely as on the way in. We’re always looking for the most friendly, hospitable people to join the team.

Responsibilities

• Displays and maintains a cheerful and courteous temperament, as well as displays a neat and clean professional image
• Greets guests with Flanigan’s "Smile Talk"
• Engages guests in Flanigan’s "Smile Talk" while escorting them to table in a timely manner
• Efficiently manages the Wait List for seating
• Communicates guest’s questions or concerns to Manager on duty
• Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus
• Restock and maintain restroom cleanliness for guest
• Answers telephone within 4 rings, and answers guests’ questions, and/or directs guests to proper staff member
• Conclude guests’ visit with Flanigan’s "Smile Talk"
• Perform shift changes, opening/closing duties, assigned sidework

Qualifications

• Can reach, bend, stoop frequently
• Able to lift up to 50 lbs.
• Ability to speak, read and write English
• Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes
• Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes

Benefits

• Five (5) Day Work Week
• Paid Vacation: One Week after Year One, Two Weeks after Two Years, and Three Weeks after Ten Years
• Health Insurance – Medical & Dental Programs Available
• 401K Plan – Immediate Eligibility. Must be 21 or Over to Enroll
• Shift Meals at 50% Off