Cocktail - Shark Bar

Kansas City Live!; Kansas City (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

Shark Bar Kansas City is seeking an energetic cocktail server to greet guests, take orders, and deliver a high level of hospitality. You will upsell drinks, maintain guest satisfaction, and ensure accurate handling of payments in a fast-paced setting.

Candidates must be fluent in English, friendly, and able to work nights, weekends, and holidays. Knowledge of POS systems and strong teamwork are essential for a smooth operation.

Qualifications

• One year of serving in a fast-paced venue (preferably nightclub).
• Fluent English required; additional languages a plus.
• Able to communicate clearly with guests, staff and management.
• Must be courteous, energetic and maintain professionalism at all times.

Responsibilities

• Greet guests and take beverage and food orders promptly and professionally.
• Serve cocktails and menu items; upsell when taking orders.
• Provide outstanding service with a smile to ensure guest satisfaction.
• Communicate effectively with coworkers and kitchen staff; use POS system.
• Monitor guests’ ages and alcohol consumption; report incidents to management.
• Complete side work and accurately account for all sales and payments.
• Coordinate with bartenders and kitchen for ordering and receipt of items.

Skills

Customer service

Communication

English

Teamwork

Education

Alcohol awareness certification

Food handler card

Tools

POS system

Job description

Shark Bar Kansas City
1340 Grand Blvd
Kansas City, MO 64106, USA

Description

Retro Surf... Retro Dance... Retro Cool...The home of the endless summer brings you the endless party. From frosty cool rum runners and piña coladas to Shark Bar's signature beach pail punch, pick your libation to unwind and hit the beach. The beach heats up with the greatest retro dance music this side of the North Shore. Kick back on the deck and hit the surf; it's the perfect party.

Cocktail Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professionalmanner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.Must be willingto provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able tocommunicate effectivelyand clearly with co-workers and kitchen staff both verbally andutilizing the point of sales system.
• Communicate withguests clearly, patiently and with good humor.
• Must be well-versed inallconcept products andmenu itemsin order to guide the guest experience and sell food and beverage items.
• Consistentlychecks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• AlertManagement of any service and/or safety issues.Make appropriate service recovery gestures according to establishedguidelines in order to ensure total guest satisfaction.
• Promoteteamwork and quality service through daily communication and coordinationwith other departments.
• Coordinatewith bartenders and kitchen for ordering and receipt of food and beverages.

Cocktail Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferrably nightclub environment. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized asignificant amount of time when interacting with guests, bartender, waitstaff, cooks, and supervisors.
• Alcoholawareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Cocktail position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts,boxes, bottles, etc.).
• Must be able to efficiently and safely stand andmoveabout theentire facility during each shift.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.