Cocktail - Mosaic Ultra Lounge

Kansas City Live!; Kansas City (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

Kansas City Live! is seeking a Cocktail server for Mosaic Ultra Lounge, a premier downtown KC destination for cocktails after work, private parties, and late nights. You will greet guests, take orders, and deliver cocktails with upsell opportunities, while maintaining a high-energy, professional atmosphere.

Ideal candidates are fluent in English, with 1+ year in a fast-paced venue, and able to work nights and weekends. Knowledge of liquor and strong guest service skills are essential.

Qualifications

• 1+ year serving in a fast-paced venue, preferably nightclub.
• Fluent English; other languages preferred.
• Courteous, pleasant and good-natured demeanor.
• Communication skills used with guests, staff and kitchen.
• Alcohol awareness certification or food-service permit required.
• Reading and writing abilities used for orders and paperwork.
• Basic math used for cash handling.
• May work nights, weekends, holidays.

Responsibilities

• Greet guests and take beverage and food orders.
• Serve cocktails and/or items; upsell.
• Provide outstanding service with a smile and professionalism.
• Communicate effectively with co-workers and kitchen staff.
• Check IDs to ensure legal drinking age.
• Monitor alcohol service and report incidents.
• Complete side work as assigned.
• Accurately account for all sales and payments.
• Coordinate with bartenders and kitchen for orders.
• Promote teamwork and quality service.

Skills

Fluent English

Communication skills

Reading and writing

Cash handling

Education

Alcohol awareness certification / food service permit

Job description

Description

Sleek and sophisticated, with soft seating, champagne by the glass and an outdoor balcony, over looking the Power & Light District, which has fast become Kansas City’s living room. Mosaic Ultra Lounge is downtown Kansas City’s premier destination for cocktails after work, private parties or late night festivities, with a soundtrack provided by the area’s premier DJs.

Cocktail Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professionalmanner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.Must be willingto provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able tocommunicate effectivelyand clearly with co-workers and kitchen staff both verbally andutilizing the point of sales system.
• Communicate withguests clearly, patiently and with good humor.
• Must be well-versed inallconcept products andmenu itemsin order to guide the guest experience and sell food and beverage items.
• Consistentlychecks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• AlertManagement of any service and/or safety issues.Make appropriate service recovery gestures according to establishedguidelines in order to ensure total guest satisfaction.
• Promoteteamwork and quality service through daily communication and coordinationwith other departments.
• Coordinatewith bartenders and kitchen for ordering and receipt of food and beverages.

Cocktail Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferrably nightclub environment. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized asignificant amount of time when interacting with guests, bartender, waitstaff, cooks, and supervisors.
• Alcoholawareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Cocktail position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts,boxes, bottles, etc.).
• Must be able to efficiently and safely stand andmoveabout theentire facility during each shift.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.