Cocktail Server - Part Time

ViziRecruiter,LLC.; Morgantown (WV); On-site; USD 25,000 - 45,000; Full time

Job summary

Join a vibrant and dynamic team at an exciting entertainment venue where your passion for service meets a fun environment. This role involves providing exceptional beverage service to guests while ensuring compliance with gaming and beverage regulations. You'll work in a fast-paced atmosphere that values teamwork and guest satisfaction. With opportunities for career growth and development, this position is perfect for those who thrive in a lively setting and enjoy making guests' experiences memorable. Embrace the chance to be part of a diverse team dedicated to fun and service excellence.

Qualifications

• High School Diploma/GED required.
• Ability to operate POS systems and respond to guest inquiries.

Responsibilities

• Provide prompt and courteous beverage service to casino guests.
• Monitor guests' needs and ensure requests are fulfilled promptly.

Skills

Customer Service

Knowledge of Alcoholic Beverages

POS System Operation

Basic Math Skills

Problem Solving

Education

High School Diploma/GED

Tools

POS Systems

Job description

Introduction

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Responsibilities

• Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with HCPN policies, procedures and standards.
• Responsible for knowledge of PLCB and RG standards.
• Responsible for knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends.
• Monitors guests' needs on a continuous basis and ensures all requests are promptly fulfilled.
• Responsible for accurate and efficient use of POS system.
• Monitors guests' alcohol intake in accordance with RAMP training.
• Assists other beverage personnel with maintenance such as side work, opening/closing duties.
• Participates as a team member with all servers, bartenders, barbacks, supervisors and any other casino personnel to ensure efficient operations.

Requirements

• High School Diploma/GED.
• Must have the ability to respond to common inquiries or complaints from guests.
• Must have the ability to read and interpret documents, such as safety rules.
• Must have the ability to present information and respond to questions from guests.
• Must have the ability to perform basic math skills.
• Must have the ability to solve practical problems and deal with a variety of situations.
• Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.).
• Ability to operate POS Systems.
• Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirements of the Pennsylvania Gaming Control Board.
• Must be able to obtain proper food handler certification and RAMP certification.

Physical Demands

• Walking 85% of the time.
• Standing 15% of the time.
• Lifting/moving maximum of 20 lbs.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment. Must be able to work in various weather conditions. High Noise Level.