Cocktail Server - Palm Tree Club at Pointe Orlando

Xfinity Live!; Orlando (FL); On-site; USD 17,000 - 28,000; Part time

Job summary

Live! Hospitality in Pointe Orlando seeks a Cocktail Server for Palm Tree Club. You will present menus, take orders, and deliver beverages, while maintaining cleanliness and upholding alcohol-safety standards. Training includes cocktail server and alcohol safety, with opportunities to lead by example.

The role requires at least 1 year in a fast-paced venue, strong guest service skills, and flexibility to work nights or weekends. Join a dynamic team at Palm Tree Club.

Qualifications

• At least 1 year of serving in a fast-paced venue such as a nightclub or lounge.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Strong communication skills required.
• Courteous, pleasant, and hospitable demeanor expected.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local/state rules.
• Able to take, record and enter guest orders with correct table/position numbers.
• Able to calculate tips based on policy and procedures.
• Able to work nights, weekends, and/or holidays.

Responsibilities

• Present menus, answer questions and make beverage/food suggestions.
• Enter all orders into the POS system accurately.
• Serve all alcoholic beverages in accordance with state regulations and training.
• Maintain cleanliness of assigned stations and venue.
• Attend pre-shift meetings and trainings; learn by listening and leading by example.
• Support co-workers and communicate guest needs to front/heart-of-house staff.

Skills

Strong communication

Guest service

Liquor knowledge

Team player

Job description

Cocktail Server - Palm Tree Club at Pointe Orlando

Job Category: FOH

Requisition Number: COCKT004624

• Posted : September 13, 2024
• Part-Time

Locations

Showing 1 location

Description

Duties and Responsibilities: including but not limited to

• Maintain professional appearance standards as directed in the Live! Hospitality Employee Handbook.
• Anticipate and accommodate all needs of the guests.
• Provides professional and exceptional service.
• Presents menus, answers question and makes suggestions for all beverage and food items.
• Informs guests of all food and beverage specials, with prices.
• Required to solicit any allergy or dietary restrictions from each guest.
• Accurately enters all orders into the POS system.
• Ensures the delivery of all food and beverage to the guests.
• Maintain general cleanliness of assigned stations and entire venue.
• Follow supervisor’s instructions, communicate with and support co-workers, be a team player.
• Possesses in-depth knowledge of all food and beverage menus.
• Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
• Follows all company procedures when providing bottle service.
• Complies with Department of Health and company sanitation standards.
• Accurately completes all end-of-shift financial procedures.
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs.
• Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as directed by management, including:
• Ensures all lounge furniture is clean and free of debris
• Sets tables with proper settings
• Stocks side-stations with prescribed supplies
• Performs opening & closing side-work as instructed
• Reports all breakage, damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-shift meetings.
• Attends and participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Live! Hospitality, its partners and the entirety of the estate.
• Works as part of a team and provides help and support to all team members.

Training Requirements:

• Live! Hospitality in-venue cocktail server training, Alcohol Awareness Certification, Food Handling Certification

Cocktail Server Qualifications

• At least 1 year of serving in a fast-paced food and beverage venue, preferably a nightclub or lounge environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must have strong communication skills.
• Must be courteous, pleasant, and hospitable.
• Alcoholawareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Able to take, record and enter all guest orders, using correct table and position numbers.
• Able to calculate split check payments and calculate tips based on tip policy and procedure."
• Able to work nights, weekends, and/or holidays.

The Cocktail Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts,boxes, bottles, etc.).
• Must be able to efficiently and safely stand andmoveabout theentire facility during each shift.

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Live! Hospitality reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Live! Hospitality management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.