Cocktail Server -On Call

Hyatt Hotels Corporation; Chapel Hill (NC); On-site; USD 30,307 - 48,216; Full time

Benefits offered by this job

Discounted room rates for friends &amp

401K with company match

Tuition Reimbursement

Employee Stock Purchase Plan

Discounts at retailers (Apple/Verizon)

Crossroads 50% discount

Gift shop 20% discount

Job summary

Grand Hyatt San Francisco in San Francisco, CA seeks a Cocktail and Table-Service Server to provide polished, waiter‑level service from greeting guests to delivering courses. You will leverage strong beverage knowledge and curated drink selections to elevate the dining experience.

Ideal candidates bring 1 year of casual to fine‑dining experience, excellent multitasking, and solid POS and cash handling skills. Weekend and holiday shifts required; join a celebrated Hyatt team.

Qualifications

• Motivated, self-starting personality with guest‑centric focus.
• 1 year of casual to fine‑dining service experience including cocktail service and full table service.
• Excellent multitasking and customer service skills; able to complete trainings on time.
• Strong waiter and table‑service skills: greeting, seating, orders, pacing, and resetting tables.
• Knowledge of cocktail recipes, spirits, wine, beer, and allergy-friendly options.
• Experience with POS and credit‑card systems; cash‑handling accuracy.

Responsibilities

• Greet and seat guests as needed; take accurate orders and coordinate with kitchen/bar.
• Deliver food and beverages with precision, maintaining service standards.
• Engage in warm, casual conversation; manage multiple tables efficiently.
• Uphold table cleanliness, pacing, and allergen awareness throughout service.

Skills

Customer service

Multitasking

Waiter skills

Cocktail knowledge

POS systems

Cash handling

Tools

POS systems

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Our Cocktail and Table‑Service Servers are responsible for presenting and submitting guest beverage and dining selections with professionalism, accuracy, and genuine hospitality.

In this role, the ideal candidate will demonstrate strong menu and beverage knowledge, confidently recommend items from our curated selection of libations, and deliver polished waiter‑level service throughout the dining experience. This includes greeting guests, taking detailed orders, pacing courses, delivering food and beverages, and maintaining an elevated table environment. Servers engage in warm, casual conversation while ensuring the setting remains attractive, organized, and aligned with Hyatt’s service standards. Their style, attentiveness, and service attributes are essential to creating a memorable guest experience.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

We offer excellent benefits:

• Discounted and Friends & Family Room Rates upon hire
• 401K with company match
• Tuition Reimbursement
• 50% discount in Crossroads
• 20% discount in gift shop (exception: jewelry, UNC items, alcohol)
• Employee Stock Purchase Plan
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

Motivated, self‑starting personality with the ability to anticipate guest needs

• 1 year of casual to fine‑dining service experience including cocktail service, waiter duties, and full table service
• Excellent multitasking and customer service skills; able to complete all compliance trainings in a timely manner
• Strong waiter and table‑service skills including:
  • Greeting and seating guests when needed
  • Taking accurate food and beverage orders
  • Course pacing and coordination with kitchen and bar
  • Proper table marking, resetting, and maintaining table standards
  • Delivering food and beverages with accuracy and allergen awareness
  • Knowledge of fine‑dining etiquette and steps of service
  • Ability to manage multiple tables and prioritize guest needs
• Knowledge of cocktail recipes, spirits, wine, beer, and alternatives for guests with allergies or special requests
• Experience with POS and credit‑card systems
• Cash‑handling accuracy and accountability
• Flexible schedule including weekends and holidays

Grand Hyatt San Francisco | San Francisco , CA , US

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