Cocktail Server - Full-time - $21.50 per hour

Hyatt Hotels Corporation; Tucson (AZ); On-site; USD 44,000 - 45,500; Full time

Benefits offered by this job

Complimentary room nights

Unlimited discounted and Friends &

Medical, Prescription, Dental and Vis

401K with company match

Generous Paid Time Off policy

Paid Family Bonding Time and Adoption

Employee Stock Purchase Plan

Access to resort facilities including

Job summary

The Miraval journey is about creating a life in balance, healing the whole self, and engaging in the present moment. The Cocktail Server role at Miraval Arizona Resort and Spa entails presenting guest beverage and food selections, gaining menu knowledge, and offering recommendations to guests in a warm, esthetically pleasing setting.

You will support in maintaining service standards, assist with opening/closing duties, and continuously engage guests with a flavorful, attentive experience while

Qualifications

• A true desire to serve others in a fast-paced environment.
• Refined verbal communication skills.
• 2 years of serving experience in fine dining or a hotel / resort environment preferred.
• Ability to walk and stand on feet for 6-8 hours.
• Extensive knowledge of beer, wine, liquor and coffee.
• Comfortable and efficient with quick turnaround tables.
• Knowledge and experience operating POS systems.

Responsibilities

• Clear Communication and collaboration with the bar.
• Ensure compliance with health and safety codes and policies.
• Communicate effectively with guests and colleagues.
• Exhibit a positive, enthusiastic attitude committed to a teamwork effort.
• Treat all colleagues and guests with dignity and respect.
• Knowledge of and adherence to all aspects of service standards and business process outlined in Miraval Training Manual.
• Follow specific job duties in opening/closing and side duties.
• Perform service standards within specific time frames.
• Have awareness of guests and colleagues in room and be attentive to their needs.
• Have extensive knowledge of menus, prices and an ability to give a "flavorful" description.
• Assist guests in a professional manner, to the degree of which they feel satisfied at all times.
• Responsible for maintenance of tables in assigned section.
• Must attend and participate in pre-shift meetings.
• Maximize revenue by using suggestive selling techniques.
• Inform leaders of comments related to quality and service from guests, both positive and negative.
• Knowledge of and compliance with all items covered in the Miraval Employee Handbook.

Skills

Guest service

Verbal communication

Serving experience

Mobility & stamina

Beverage knowledge

Upselling techniques

Tools

POS software

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Cocktail Server - Full-time - $21.50 per hour

Miraval Arizona Resort and Spa

US - AZ - Tucson

Bars/Restaurants/Outlets

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary

The Miraval journey is about creating a life in balance, healing the whole self, and engaging in the present moment. It is our ongoing purpose to bring imagination, authenticity, and meaning to wellness. Each day we work to bring out the best in all we do. Not for the world to take notice, but for our guests and employees to take comfort in. We do this because we believe in the power of the individual. To create balance and live your best. We do this because we are Miraval.

Cocktail servers are responsible for submitting and presenting guest beverage and food service selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an esthetically pleasing and warm environment. Their style and service attributes are key to creating the guest and colleague experience.

Duties and Responsibilities

Clear Communication and collaboration with the bar.

• Ensure compliance with health and safety codes and policies.
• Communicate effectively with guests and colleagues.
• Exhibit a positive, enthusiastic attitude committed to a teamwork effort.
• Treat all colleagues and guests with dignity and respect.
• Knowledge of and adherence to all aspects of service standards and business process outlined in Miraval Training Manual.
• Follow specific job duties in opening/closing and side duties.
• Perform service standards within specific time frames.
• Have awareness of guests and colleagues in room and be attentive to their needs.
• Have extensive knowledge of menus, prices and an ability to give a "flavorful" description.
• Assist guests in a professional manner, to the degree of which they feel satisfied at all times.
• Responsible for maintenance of tables in assigned section.
• Must attend and participate in pre-shift meetings.
• Maximize revenue by using suggestive selling techniques.
• Inform leaders of comments related to quality and service from guests, both positive and negative.
• Knowledge of and compliance with all items covered in the Miraval Employee Handbook.

Assume all duties and responsibilities as assigned by leaders.

We offer excellent benefits

• Complimentary room nights*
• Unlimited discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance on 30th day of employment*
• 401K with company match*
• Generous Paid Time Off policy*
• Paid Family Bonding Time and Adoption Assistance*
• Employee Stock Purchase Plan*
• Access to resort facilities including spa services, programs, hiking trails and gym

*Exact benefit package is contingent on status

Qualifications

Required Qualifications:

• A true desire to serve others in a fast-paced environment.
• Refined verbal communication skills.
• 2 years of serving experience in fine dining or a hotel / resort environment preferred
• Ability to walk and stand on feet for 6-8 hours
• Extensive knowledge of beer, wine, liquor and coffee
• Comfortable and efficient with quick turnaround tables

Knowledge and experience operating POS systems

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Grand Hyatt San Francisco | San Francisco , CA , US

Our family is always growing. Want to be in the know?