Cocktail Server - MGM National Harbor

MGM Resorts International; National Harbor (MD); On-site; USD 12,000 - 15,000; Full time

Benefits offered by this job

Health & Income Protection

Free meals

Free parking

Healthcare, time off

Professional development

Job summary

MGM Resorts International at National Harbor, MD is seeking a Cocktail Server to create memorable guest experiences with a welcoming smile and attentive service.

You will take orders, garnish and serve cocktails, maintain menu knowledge, answer guest questions, and perform opening/closing duties. Prior experience is preferred; must be 21+.

Perks include health and income protection, meals, free parking, healthcare and time off, plus professional development opportunities.

Qualifications

• Must be 21 years or older.
• 6+ Months of prior relevant experience preferred.

Responsibilities

• Take orders and serve food and drinks efficiently and accurately.
• Garnish and serve cocktails to guests.
• Maintain complete knowledge of menu items, liquor brands, beers, and non-alcoholic selections.
• Provide answers to guest inquiries about hotel services, features, local attractions, and activities.
• Perform opening and closing duties, including stocking supplies, inspecting cleanliness, and preparing service areas.
• Resolve guest complaints within your scope of authority or escalate to management when necessary.

Skills

Customer service

Team player

Attention to detail

Cocktail knowledge

Tools

POS systems

Job description

National Harbor, Maryland

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Cocktail Server, you will create memorable guest experiences with your welcoming smile and attentive service. By understanding guests’ unique stories and preferences, you’ll deliver WOW moments they’ll carry with them far beyond their stay.

THE DAY-TO-DAY:

• Take orders and serve food and drinks efficiently and accurately.




• Garnish and serve cocktails to guests.




• Maintain complete knowledge of menu items, liquor brands, beers, and non-alcoholic selections.




• Provide answers to guest inquiries about hotel services, features, local attractions, and activities.




• Perform opening and closing duties, including stocking supplies, inspecting cleanliness, and preparing service areas.




• Resolve guest complaints within your scope of authority or elevate issues to management when necessary.

THE IDEAL CANDIDATE:

• Must be 21 years or older.




• 6+ Months of Prior Relevant Experience (preferred).

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)




• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.




• Free meals in our employee dining room




• Free parking on and off shift




• Healthcare, financial, and time off benefits




• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14048

Pay Rate:

The rate for this role is:

$9.73

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW?