Cocktail Server — Elevate Guest Experience in a Lively Bar

Hyatt Hotels Corporation; New Orleans (LA); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Career growth and advancement

Medical benefits after 30 days

Referral bonuses up to $500

Free and discounted room nights

Paid time off

Healthcare FSA

401(k) with company match

Employee assistance program

Retail discounts

Job summary

Hyatt Regency New Orleans is seeking a Cocktail Server to deliver prompt, friendly beverage service in busy bar or lounge settings. You will take orders, suggest menu items, and ensure guest satisfaction in a fast-paced environment.

Ideal candidates have strong hospitality focus, calm demeanor under pressure, and willingness to work nights, weekends, and game days. Training and growth opportunities are provided within Hyatt’s global team.

Qualifications

• Strong customer service and communication skills.
• Previous serving or cocktailing experience in a bar, lounge, or high‑volume environment preferred.
• Knowledge of spirits, cocktails, beer, and wine a plus.
• Ability to multitask, stay organized, and work efficiently under pressure.
• Professional appearance and upbeat, outgoing personality.
• Ability to stand and walk for long periods and carry trays/drinks as needed.
• Flexibility to work evenings, late nights, weekends, game days, and holidays.
• A passion for hospitality and creating memorable guest experiences.

Responsibilities

• Provide prompt, friendly, and knowledgeable cocktail service to guests.
• Take drink and food orders, deliver items accurately, and ensure guest satisfaction.
• Maintain strong menu knowledge, including specialty cocktails, wine, and featured items.
• Monitor guest needs, anticipate requests, and provide recommendations.
• Handle payments, process transactions, and follow all cash‑handling procedures.
• Support bar and service teams with restocking, setup, and side work.
• Maintain cleanliness and organization in service areas.
• Ensure compliance with responsible alcohol service policies.
• Uphold the lively, guest‑focused atmosphere that defines the Hyatt Regency New Orleans.

Skills

Customer service

Communication

Cocktailing experience

Spirits knowledge

Multitasking

Professional appearance

Stamina to stand long hours

Evening/weekend flexibility

Job description

Hyatt Regency New Orleans is seeking a Cocktail Server to deliver prompt, friendly beverage service in busy bar or lounge settings. You will take orders, suggest menu items, and ensure guest satisfaction in a fast-paced environment.

Ideal candidates have strong hospitality focus, calm demeanor under pressure, and willingness to work nights, weekends, and game days. Training and growth opportunities are provided within Hyatt’s global team.