Cocktail Server: Craft WOW Moments for Guests

MGM Resorts International; National Harbor (MD); On-site; USD 12,000 - 15,000; Full time

Benefits offered by this job

Health & Income Protection

Free meals

Free parking

Healthcare, time off

Professional development

Job summary

MGM Resorts International at National Harbor, MD is seeking a Cocktail Server to create memorable guest experiences with a welcoming smile and attentive service.

You will take orders, garnish and serve cocktails, maintain menu knowledge, answer guest questions, and perform opening/closing duties. Prior experience is preferred; must be 21+.

Perks include health and income protection, meals, free parking, healthcare and time off, plus professional development opportunities.

Qualifications

• Must be 21 years or older.
• 6+ Months of prior relevant experience preferred.

Responsibilities

• Take orders and serve food and drinks efficiently and accurately.
• Garnish and serve cocktails to guests.
• Maintain complete knowledge of menu items, liquor brands, beers, and non-alcoholic selections.
• Provide answers to guest inquiries about hotel services, features, local attractions, and activities.
• Perform opening and closing duties, including stocking supplies, inspecting cleanliness, and preparing service areas.
• Resolve guest complaints within your scope of authority or escalate to management when necessary.

Skills

Customer service

Team player

Attention to detail

Cocktail knowledge

Tools

POS systems

Job description

MGM Resorts International at National Harbor, MD is seeking a Cocktail Server to create memorable guest experiences with a welcoming smile and attentive service.

You will take orders, garnish and serve cocktails, maintain menu knowledge, answer guest questions, and perform opening/closing duties. Prior experience is preferred; must be 21+.

Perks include health and income protection, meals, free parking, healthcare and time off, plus professional development opportunities.