Cocktail Server - Casino (Harrah's Metropolis, IL)

Caesars Entertainment; Metropolis (IL); Sur place; USD 10 000 - 15 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Life & Disability Insurance

401(k)

Paid Time Off

Education Assistance

Team Member Discounts

Résumé du poste

Caesars Entertainment is seeking a Server for the Casino Bar in Metropolis, IL. The position pays $9 per hour, plus tips, and requires you to take cocktail orders, maintain your station, and comply with liquor laws and gaming regulations. A strong focus on guest service and safety is essential.

Minimum age 21, with a preferred high school diploma or GED and at least 2 years’ cocktail serving experience. This is a non-exempt, hourly role with benefits and a flexible schedule; hold the Illinois

Qualifications

• High school diploma or GED preferred.
• Minimum 2 years' experience as a cocktail server preferred.
• Must hold an Occupational License as required by the Illinois Gaming Board.
• Outgoing personality and flexible schedule required.

Responsabilités

• Occupy assigned station at scheduled time.
• Take cocktail orders from guests in assigned station.
• Clean assigned station.
• Adhere to all state and local liquor laws.
• Follow company procedures involving gaming regulations.
• Assist patrons and direct them to safety as instructed by management.
• Provide exceptional customer service in a pleasant, professional manner.

Connaissances

Cocktail serving

Customer service

Communication

Math skills

Formation

High school diploma or GED

Description du poste

JOB TITLE: Server

POSITION CODE: 005021

DEPARTMENT: Casino Bar

REPORTS TO: Casino Operations Supervisor

PAY TYPE: $9 Hourly, plus tips

MINIMUM AGE: 21 yrs of age

BENEFITS:

• Medical
• Dental
• Vision
• Life & Disability Insurance
• 401(k)
• Paid Time Off
• Education Assistance
• Team Member Discounts

HOW YOU WILL CREATE THE EXTRAORDINARY

• Occupy assigned station at scheduled time.
• Take cocktail orders from guests in assigned station.
• Clean assigned station.
• Adhere to all state and local liquor laws.
• Follow all company procedures involving gaming regulations.
• Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, Security or senior crew members.
• Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times.

ADDITIONAL REQUIREMENTS

PHYSICAL - Must be able to:

• Work within restricted area of Soft Count room with reasonable accommodation.
• Bend, stand or stoop for long periods of time.
• Communicate verbally and professionally.
• See.
• Must be able to hear. Can be augmented with a hearing aid.
• Tolerate noisy and/or dimly lit environment.
• Must be able to lift a minimum of twenty pounds (20 lbs.).
• Must have manual dexterity.
• Climb stairs repeatedly.
• Push/pull drop carts and drop boxes.
• Repetitive motion, i.e. bending, pulling, opening boxes for drop and count process.

MENTAL - Must be able to:

• Work accurately with basic math skills
• Write to complete daily reports.
• Understand and comply with Policies and Procedures, Job Descriptions, daily memorandum and other written and verbal instructions.
• Read and understand in order to communicate with patrons and co-workers.
• Must be able to work under stressful conditions.

GAMING

Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.

PREREQUISITES/PREFERRED QUALIFICATIONS

High school diploma or GED equivalent preferred. Prefer minimum 2 years' experience as a cocktail server. Must have an outgoing personality and a flexible schedule.

FLSA STATUS: Non-Exempt

LEGAL EMPLOYER: MIL

MULTI-PROPERTY: NO

BONUS PLAN: NO

LICENSE(S): Illinois Gaming Level 2