Cocktail Server

Riverside-Casino-; Muscatine (IA); On-site; USD 21,000 - 29,000; Full time

Job summary

The Riverside-Casino- in Muscatine, IA is seeking a Cocktail Server to deliver beverages to guests on the gaming floor. This role requires a friendly, attentive demeanor and the ability to handle cash and provide accurate change.

Schedule options include full-time or part-time shifts, with evenings, weekends and holidays. Prior front-of-house experience is helpful, and a positive attitude is essential to maintain high service standards on the casino floor.

Qualifications

• Must be 18 years of age.
• Excellent interpersonal and communication skills.
• Ability to stand for up to eight hours.
• Ability to carry trays weighing up to 25 lbs.

Responsibilities

• Serve beverages to patrons on the gaming floor.
• Carry trays weighing up to 25 lbs.
• Keep service area clean at all times.
• Inform customers of beer, wine, and drink selections.
• Follow all service procedures in the beverage manual.
• Collect money from customers and make accurate change.
• Observe patrons and, if necessary, arrange transportation for intoxicated guests.
• Provide exceptional customer service with a friendly, courteous attitude.

Skills

Interpersonal skills

Communication

Standing ability

Tray carrying

Beverage service

Customer service

Job description

The Cocktail Server is responsible for serving alcoholic/non-alcoholic beverages to guests in the gaming area of the casino. This position requires attention to detail and a positive attitude.

Salary: $18.07/hour, including premium pay and average tips

Schedule: Full Time or Part Time, Evenings, Weekends and Holidays

Essential Functions:

• Serve beverages to patrons on the gaming floor.
• Carry trays of drinks weighing up to 25 lbs.
• Keep service area clean at all times.
• Inform customers of beer, wine, and drink selections.
• Follow all service procedures in the beverage manual.
• Collect money from customers and make accurate change.
• Observe patrons, and if necessary, persuade customers to limit alcohol intake and make arrangements for transportation.
• Perform duties with exceptional customer service skills, being friendly, helpful, and courteous to all guests.

Required:

• 18 years of age.
• Must demonstrate excellent interpersonal and communication skills.
• Ability to work in a standing position for up to eight hours.
• Ability to carry trays weighing up to 25 lbs.

Preferred:

• 6 months experience.