Cocktail Server

HEI Hotels & Resorts; Nashville (TN); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a vibrant team at a leading hotel in Nashville, where you'll serve guests with excellence and contribute to a positive experience. Enjoy a dynamic work environment, comprehensive benefits, and opportunities for personal growth. Your role will involve preparing and serving beverages, ensuring compliance with all regulations, and maintaining a hospitable atmosphere. If you have a passion for service and teamwork, we encourage you to apply and be part of our dedicated team!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Matching

Hotel Room Discounts

Qualifications

• Ability to establish and maintain effective working relationships.
• Full knowledge of state liquor laws.

Responsibilities

• Greet, prepare, and serve drinks to guests.
• Comply with cash handling and bank operating procedures.
• Perform all side work duties according to schedules.

Skills

Communication

Teamwork

Point of Service Computer

Education

Hotel experience

Job description

About Us

Excellent service is a tradition at the Sheraton Music City Hotel. Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space. With dedicated associates, we are poised to exceed our guests' every need. Why work at Sheraton Music City? We are a fun, energetic, and enthusiastic team passionate about delivering outstanding service to both our guests and fellow team members. Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more. If you want to be part of this excellent team and enjoy your work, apply now to join our Sheraton Music City Hotel team!

Don't meet every requirement of this job? At HEI, we are committed to building a diverse and inclusive workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to still send your information. You may be the perfect candidate for this or other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Serve guests in a hospitable manner to ensure a positive guest experience.

Essential Duties and Responsibilities

1. Hospitably greet, prepare, and serve drinks to guests according to HEI Hotels and Resorts beverage service standards.
2. Abide by all State, Federal, and Corporate requirements pertaining to serving alcoholic beverages.
3. Prepare station for readiness prior to opening and closing of each shift.
4. Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts.
5. Perform all side work duties according to side work schedules.
6. Comply with attendance rules and be available to work on a regular basis.
7. Perform any other job-related duties as assigned.

Qualifications and Skills

1. Hotel experience preferred.
2. Ability to establish and maintain effective working relationships with associates, customers, and patrons.
3. Ability to use point of service computer.
4. Full knowledge of state liquor laws.
5. Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.
6. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences.

Compensation

Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts offers a comprehensive benefits program including Medical, Dental, Vision insurance, and more. We also provide time off benefits, pet insurance, life insurance options, disability plans, a 401(k) plan with matching, and hotel room discounts. Specific details vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.