Cocktail Server - The Pick Full Time

Omni Hotels & Resorts; Nashville, South Saint Paul (TN, MN); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the hospitality sector is seeking motivated individuals to join their vibrant team at a luxury hotel. This role focuses on delivering exceptional customer service in a dynamic bar environment, ensuring guests have a memorable experience. With opportunities for growth, comprehensive training, and a culture that values respect and empowerment, this position is ideal for those passionate about hospitality. If you thrive in fast-paced settings and enjoy serving others, this could be the perfect opportunity for you.

Benefits

Competitive Wages

Paid Time Off

Hotel Stay Discounts

Comprehensive Training

Qualifications

• Previous serving experience preferred for effective guest service.
• Strong communication skills essential for a fast-paced environment.

Responsibilities

• Maintain a clean service area and deliver exceptional guest service.
• Transport food and drinks efficiently while ensuring guest satisfaction.
• Adhere to cash handling standards and follow safety policies.

Skills

Customer Service

Communication Skills

Serving Experience

TABC Permit

Tools

Micros

Job description

Location

Nashville Hotel

The Omni Nashville Hotel was specially created to be an authentic expression of Nashville’s vibrant music culture. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd, it is across from the new Music City Center. The hotel features a modern design using natural materials, exposed steel, and regional limestone, and is integrated with the expansion of the Country Music Hall of Fame and Museum. It offers meeting and entertainment spaces, restaurants, and retail venues, making it a dynamic destination in downtown Nashville. Our associates enjoy a vibrant work environment, comprehensive training, and a culture of respect, gratitude, and empowerment. If you are friendly, motivated, and passionate about service, Omni Nashville could be your ideal workplace.

Job Description

We offer competitive wages, benefits, growth opportunities, paid time off, and hotel stay discounts! If you love hospitality and serving others, apply today to join the Omni Nashville Hotel team!

The role involves providing friendly, efficient customer service, maintaining a professional appearance, and ensuring guest satisfaction at the service bar.

Responsibilities

• Set up and maintain a clean, efficient service area during the shift
• Deliver exceptional guest service following the Moments of Service guidelines
• Ring orders into Micros and deliver them to tables
• Transport food from kitchen to bar and return dishes to the kitchen
• Check back with guests regularly
• Keep supplies stocked and service areas clean, clear, and reset
• Protect the hotel from liability by responsibly serving alcohol
• Complete duties assigned by the manager
• Assist bartenders as needed
• Ensure tables are properly set up
• Help guests find other hotel areas or walk them to destinations if possible
• Attend staff meetings and training sessions
• Familiarize with food and drink menus
• Adhere to cash handling standards
• Follow company policies, maintain a professional appearance, and ensure confidentiality and asset protection
• Follow safety and security policies, report incidents, and complete training

Qualifications

• Previous serving experience preferred
• Flexible schedule including weekends and holidays
• Strong communication skills
• Experience in a service bar environment preferred
• Valid TABC permit or ability to obtain one
• Comfortable working in a fast-paced luxury hotel lobby bar
• Maintain a professional appearance and attitude

Omni Hotels & Resorts is an equal opportunity employer. For assistance with applications, contact us at [e-mail].