Cocktail Server

The Knox; Dallas (TX); On-site; USD 21,000 - 34,000; Full time

Job summary

The Knox, Auberge Collection, Dallas invites a polished Cocktail Server to deliver refined beverage service across bars, lounges, and terrace settings. You will guide guests through cocktails, wines, and spirits, tailoring recommendations to individual preferences while maintaining a sophisticated atmosphere.

Join a premier hospitality team that values service excellence, precise timing, and seamless collaboration with bartenders and kitchen staff in a luxury hotel environment.

Qualifications

• Experience in cocktail service at upscale venues.
• Strong knowledge of cocktails, spirits, wine.
• Excellent communication and refined hospitality instincts.
• Ability to manage multiple tables during peak times.
• Professional appearance and demeanor aligned with luxury service.
• Detail-oriented with tray service and presentation skills.

Responsibilities

• Provide warm, attentive, personalized service from arrival to departure.
• Describe signature cocktails and pairings; recommend beverages.
• Take accurate beverage and food orders; enter into POS.
• Coordinate with bartenders and staff to ensure timing and accuracy.
• Serve with proper glassware and presentation in luxury settings.
• Maintain attentive table service: water, clearing, pacing, replenishment.
• Recognize guest preferences; address concerns and service recovery.
• Present and settle checks; follow cash-handling procedures.
• Demonstrate knowledge of recipes, ingredients, allergens, and responsible service.
• Maintain clean, stocked service stations and stations.
• Verify legal drinking age; monitor responsible consumption.
• Communicate guest feedback to bar team; support beverage sales.

Skills

Cocktail service

Upscale hospitality

Guest communication

Table management

Attention to detail

Professional appearance

Job description

Company Description

In the heart of Knox Street, a bold new way of life is taking shape. A revolutionary destination that will transform Dallas forever, The Knox, Auberge Collection will debut in 2026 as the city’s most captivating new address, a tapestry of bold design envisioned by the internationally acclaimed Martin Brudnizki Design Studio. The hotel offers 140 artfully imagined guest rooms and suites, each layered with texture, glamour, and character. Guests drift between four distinctive dining and drinking venues, from an all-day salon and terrace to the magnetic hum of a hidden cocktail lounge and lively pool garden. A collection of beautifully appointed event spaces each designed for intimate gatherings and grand celebrations alike—offers an elegant backdrop to host the city’s most memorable moments. The hotel will introduce a signature Wellbeing by Auberge concept, where skin-health rituals meet cutting-edge therapies in a convivial yet serene setting.

For more information: https://auberge.com/the-knox/

Follow The Knox on Instagram @theknoxauberge

Job Description

The Cocktail Server delivers polished, personalized beverage service in the hotel’s bars, lounges, and terrace settings. This role guides guests through cocktails, wine, Champagne, spirits, and light dining offerings, anticipates needs, and creates an engaging yet refined atmosphere. The Cocktail Server works closely with bartenders and support staff to ensure accurate, timely service and a seamless guest experience.

• Provide warm, attentive, and personalized service to all guests from arrival through departure
• Describe signature cocktails, spirits, Champagne, wine, and nonalcoholic selections; recommend beverages based on guest preferences
• Take accurate beverage and food orders, confirm modifications and allergies, and enter orders promptly into the POS system
• Coordinate with bartenders, barbacks, food runners, and culinary teams to manage timing and order accuracy
• Serve cocktails and food with proper glassware, presentation, tray handling, and placement consistent with luxury service standards
• Maintain attentive table service, including water, glassware clearing, pacing, replenishment, and discreet anticipation of needs
• Recognize guest preferences and special occasions, address concerns with tact, and escape service recovery needs to management
• Present and settle checks accurately, following cash-handling, room-charge, and payment procedures
• Demonstrate thorough knowledge of recipes, ingredients, allergens, spirits, wine, Champagne, and responsible alcohol service
• Maintain clean, stocked, and inviting cocktail service sections and guest-facing stations
• Verify legal drinking age as required, monitor responsible consumption, and follow sanitation and alcohol-service policies
• Communicate guest feedback and service priorities to the bar team; support thoughtful suggestions and beverage sales

Qualifications

• Previous cocktail service or upscale restaurant service experience required; luxury hotel or fine dining experience preferred
• Strong knowledge of classic and contemporary cocktails, spirits, Champagne, wine, and beverage service
• Excellent communication, refined hospitality instincts, and a confident, personable guest-facing manner
• Ability to prioritize multiple tables, coordinate with the bar, and maintain composure during busy periods
• Professional appearance and polished demeanor consistent with luxury hospitality standards
• Exceptional attention to detail, tray service skills, and commitment to consistent presentation