COCKTAIL SERVER

Casino Fandango, L.L.C.; Carson City (NV); On-site; USD 19,000 - 29,000; Full time

Job summary

Casino Fandango, L.L.C. in Carson City, NV is seeking an energetic Cocktail Server to join the Beverage team on the casino floor. You will greet guests, take and deliver beverage orders, and provide attentive service throughout the shift.

Qualifications include 21+ ages, alcohol certification, and strong communication skills. Prior cocktail serving or guest-service experience is preferred; familiarity with InfoGenesis is a plus.

Qualifications

• Must be at least 21 years of age.
• Must successfully complete required alcohol certification training.
• Previous cocktail serving, beverage service, hospitality, or customer service experience is preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Greet guests in a friendly and professional manner while taking and delivering beverage orders throughout the casino floor.
• Provide prompt, courteous, and attentive beverage service.
• Accurately enter beverage orders using the InfoGenesis point-of-sale system; previous experience with InfoGenesis is a plus.
• Work closely with assigned bartenders to ensure beverage orders are prepared and delivered accurately and efficiently.
• Maintain a clean, organized, and fully stocked cocktail service station.
• Monitor assigned service areas and proactively assist guests with beverage needs.
• Work independently while managing multiple guest requests in a fast-paced environment.
• Maintain composure, professionalism, and a positive attitude during busy or potentially stressful situations.
• Maintain a positive and professional demeanor when interacting with guests, fellow team members, and management.
• Accept coaching and performance feedback in a professional manner.
• Follow all company policies, procedures, and established service standards.
• Perform other duties as assigned.

Skills

InfoGenesis system

Customer service

Communication

Education

Alcohol Certification Training

Tools

Paycom System

Job description

Job Details

• Level: Experienced
• Job Location: Casino Fandango - CARSON CITY, NV
• Position Type: Full Time / Part Time
• Salary Range: Undisclosed
• Job Shift: Swing
• Job Category: Restaurant - Food Service, Cocktail Server - Swing Shift

Job Description

Casino Fandango is looking for an energetic and guest-focused Cocktail Server to join our Beverage team!

As a Cocktail Server, you will provide friendly, efficient beverage service to guests throughout the casino gaming floor. This position plays an important role in creating a welcoming and enjoyable guest experience while supporting the overall operations of the Beverage Department.

Job Responsibilities

• Greet guests in a friendly and professional manner while taking and delivering beverage orders throughout the casino floor.
• Provide prompt, courteous, and attentive beverage service.
• Accurately enter beverage orders using the InfoGenesis point-of-sale system; previous experience with InfoGenesis is a plus.
• Work closely with assigned bartenders to ensure beverage orders are prepared and delivered accurately and efficiently.
• Maintain a clean, organized, and fully stocked cocktail service station.
• Monitor assigned service areas and proactively assist guests with beverage needs.
• Work independently while managing multiple guest requests in a fast-paced environment.
• Maintain composure, professionalism, and a positive attitude during busy or potentially stressful situations.
• Maintain a positive and professional demeanor when interacting with guests, fellow team members, and management.
• Accept coaching and performance feedback in a professional manner.
• Follow all company policies, procedures, and established service standards.
• Perform other duties as assigned.

Education and Experience

• Must be at least 21 years of age.
• Must successfully complete required alcohol certification training.
• Previous cocktail serving, beverage service, hospitality, or customer service experience is preferred.
• Excellent verbal and written communication skills.
• Experience with the InfoGenesis system is a plus.

Additional Requirements

• Ability to read, write, speak, and understand the English language.
• Must maintain a professional and well-groomed appearance in accordance with company standards.
• Ability to interact professionally and effectively with guests, team members, and all levels of management.
• Must be dependable, organized, and able to work independently with minimal supervision.
• Ability to work in a fast-paced environment while maintaining excellent guest service.
• Flexibility to work varied shifts, including weekends, holidays, and overtime as business needs require.
• Must be able to work in areas that may contain secondhand smoke, high noise levels, bright lights, and dust.

Required Work Cards / Certifications

• Alcohol Certification

Systems and Programs Used

• InfoGenesis System
• Paycom System