Cocktail Server

Hyatt Hotels; Boston (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Cocktail Server to provide exceptional service to guests while adhering to brand standards. This role involves greeting guests, taking orders, and ensuring satisfaction through attentive service. The ideal candidate will have a passion for hospitality, a friendly demeanor, and the ability to thrive in a fast-paced environment. With opportunities for advancement into roles such as Bartender or Beverage Manager, this position offers a pathway for career growth within a supportive and dynamic work environment. Join a team that values excellence and a commitment to service.

Benefits

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Qualifications

• Previous food and beverage experience or equivalent training required.
• High School diploma or equivalent preferred.

Responsibilities

• Greet guests, take beverage orders, and serve drinks.
• Stock service stations and follow cash handling procedures.
• Ensure overall guest satisfaction and follow sustainability guidelines.

Skills

Customer Service

Beverage Knowledge

Cash Handling

Education

High School Diploma

Job description

Overview

Opportunity: Cocktail Server

Serve food and/or beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.

Potential Career Path

Bartender – Beverage Manager – Food and Beverage Manager

Essential Job Functions

• Greet guests, take beverage orders, serve drinks, and fulfill guest requests.
• Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Stock service stations with items such as ice, napkins, or straws.
• Follow established cash handling and bank operating procedures.
• Perform side work duties according to side work schedules.
• Perform other food and beverage functions such as bartending and bussing in the event of staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or equivalent preferred.
• Previous food and beverage experience or equivalent training required.

HHM Hotels Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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