Cocktail Server

Parx Casino

Bensalem Township (Bucks County)

In loco

USD 17.000 - 25.000

Tempo pieno

15 ore fa
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Vantaggi offerti da questo lavoro

Medical/Dental/Vision after 90 days of
Paid Time off
401K with partial company match
Short and Long Term Disability
Employee Dining Room
Free Uniforms and Parking
Brightfunds Match program
Team Member Assistance Fund
Tuition Reimbursement
Appreciation and Celebration Events
Fun Company Swag

Descrizione del lavoro

Parx Casino is seeking a cocktail server to deliver high-quality guest service on the casino floor. You will be responsible for taking and serving beverage orders, maintaining a clean and stocked service area, and following all safety and sanitation guidelines.

The role requires a High School Diploma or GED, strict adherence to uniform and appearance standards, and the ability to communicate effectively in English.

Competenze

  • High School Diploma or G.E.D. required.
  • Adherence to appearance and uniform guidelines, including heel height, is mandatory.
  • Must appear comfortable, poised, and confident in the company-issued uniform at all times.
  • Must acknowledge and agree to adherence, without restriction, to any future uniform designs and accompanying accessories.

Mansioni

  • Provides excellent guest service to make the experience for the guest memorable.
  • Handles customer complaints and, ifnecessary, solicits involvement and support from supervisor.
  • Maintains up-to-date knowledge of Company events and promotions and answers customers’ questions accordingly.
  • Follows established appearance standards, including uniform guidelines, at all times.
  • Performs tasks in accordance with sanitation and safety laws and regulations.

Conoscenze

Communicating in English

Formazione

High School Diploma or GED

Descrizione del lavoro

  • Click on the "Tools" menu Opera.
  • Click Preferences...
  • Click OK.
  • Click Tools on the toolbar or the menu icon
  • Select Options
  • Click the Privacy tab
  • Under History, select Firefox will: Use custom settings for history
  • Enter the website's address greenracing.atsondemand.com
  • Click Allow, click Close, and click OK
  • Select the Safari drop down
  • Select Preferences
  • Go to the Privacy tab
  • Close the window
  • Go to the Tools menu (gear icon)
  • Select Internet Options
  • Click the Privacy tab
  • Click Sites button
  • Enter the website's address - greenracing.atsondemand.com
  • Click Allow, click OK, and click OK again
  • Open Microsoft Edge app.
  • Click on the More actions button in the top right corner and select Settings.
  • Scroll down the settings and click on View advanced settings button.
  • Close and reopen Microsoft Edge.
  • Click the Customize and control icon in the top right
  • Select Settings
  • Select Show advanced settings
  • Under Privacy, click on Content settings
  • Enter the website's address greenracing.atsondemand.com and select Allow
  • Click Done

If the above instructions do not work or your security settings are managed by an IT team, please click here to open the page in a new window.

For additional assistance please reference our FAQ

Proudly and confidently represents and personifies thesophisticated image of company by assuming the duties of cocktailserver, our "signature position." Serves customers withstyle, courtesy, and a sense of fun. Consistently adheres to allcompany service and operating standards.

  • Provides excellent guest service to make the experience forthe guest memorable.
  • Handles customer complaints, and, if necessary, solicitsinvolvement and support from supervisor.
  • Maintain an up to date knowledge of Company events andpromotions and be able to answer customers’ questions accordingly
  • Follows established company and departmental appearancestandards, including uniform, hygiene, and general appearanceguidelines, at all times.
  • Participates in the bi-annual appearance standard check forthe cocktail server position and adheres to the terms andconditions of the guidelines set forth.
  • Serves as a company "ambassador" for promotionalevents, outside charity functions, sporting events, etc.…
  • Fulfills guest beverage order requests on the casino floor orother areas as assigned, by taking and processing orders, andserving them in a friendly, quick and efficient manner. 10-5 footrule with guests.
  • Assists with preparing drink orders as directed.
  • Card any customer who looks 30 years old or younger. Retrievesempty glasses and returns them to the service bar or otherdesignated area.
  • Follow Company procedures with respect to Responsible Gamingand Alcohol Service.
  • No more than two butts in an ashtray before it is changed.
  • Works collegially with supervisors, bartenders, bar porters,and other cocktail servers to prepare and deliver drinks quicklyand courteously.
  • Understands, complies with, and enforces all alcohol awarenessprocedures and relevant laws.
  • Utilizes proper cash and comp procedures, and adheres toestablished P.O.S procedures and pricing structure for every drinkorder.
  • Maintains a clean, well-organized and properly stocked servicearea at all times.
  • Complete all established set-up and break-down procedures.
  • Communicates with Supervisors regularly to express concerns orgive suggestions regarding the day to day operations of the department.
  • Performs tasks in accordance with all r elevant sanitation and safety laws and regulations.
  • Performs all other duties as assigned.
Experience and Skills
  • High School Diploma or G.E.D. required. Must be willing toadhere strictly, and without restriction, to the appearance anduniform guidelines for this position, including the mandated heelheight for the approved footwear that is selected by the companyto complement the uniform.
  • Must appear comfortable, poised, and confident in thecompany-issued uniform at all times. Must acknowledge and agree toadherence, without restriction, to any future uniform designs andaccompanying accessories that may be selected by the company inthe future. Must be polite, courteous, and willing to pitch in andhelp others as directed.
  • Must be capable of walking, bending, pushing, pulling,lifting, squatting, and kneeling (while balancing trays withseveral beverages) for a full 8-hour shift. Capable ofcommunicating in English (both verbal and written communication).

Company Benefits include(please note that some are reservedfor Full Time Team Members only):

Medical/Dental/Vision after 90 days of continuous full time service

Paid Time off (Vacation, Sick, Holidays)

401K with partial company match (after 6 months of employment –both FT and PT)

Short and Long Term Disability (after a qualifying period)

Employee Dining Room

Free Uniforms and Parking

Brightfunds Match program

Team Member Assistance Fund

Tuition Reimbursement

Appreciation and Celebration Events

Fun Company Swag

This is not a comprehensive list of benefits offered.

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