Cocktail Lounge Attendant

Atria Senior Living; Village of Roslyn (NY); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Paid holidays and PTO

Annual anniversary rewards

Annual Scores Reward

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living invites applications for the Cocktail Lounge Attendant role in our community. You will greet residents and guests, take orders, prepare coffee and bar beverages, and deliver meals with warmth and efficiency.

You’ll operate POS systems, handle payments, and maintain a welcoming, polished lounge environment. Ideal candidates have at least 1 year of customer service experience, strong communication, and the ability to manage multiple tasks while upholding safety and cleanliness

Qualifications

• One or more years of customer service experience.
• Must be twenty one (21) years of age or older if required by applicable law.
• Basic computer skills including MS Word and Excel.
• TIPS or other alcohol service training, and food handlers certificate where applicable.
• Strong organization, multi-tasking, time management, and customer service skills.
• Strong communication skills, both written and verbal.

Responsibilities

• Provide a high level of customer service at all times.
• Anticipate residents’ needs, respond promptly, and acknowledge all guests.
• Maintain knowledge of cocktail lounge operations and proper table setup.
• Serve residents and guests’ meals and beverages; take and fulfill orders promptly.
• Operate POS systems and process payments; adhere to cash handling policies.
• Ensure knowledge of menu items, prices, ingredients, and presentation standards.
• Open and close Cocktail Lounge according to checklists.
• Maintain cleanliness and organization of service areas and equipment.
• Prepare and serve coffee drinks and other beverages as requested.
• Complete daily temperature logs and par stock lists; perform other duties as needed.

Skills

Customer service

MS Word & Excel

Strong communication

Time management

Attention to detail

Job description

We create communities where employees thrive in their work, helping our residents thrive in their homes.

Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including:

• Paid holidays and PTO
• Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees
• Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
• Benefits package also includes Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)
• Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance.

• One (1) or more years of customer service experience.
• Must be twenty one (21) years of age or older if required by applicable law.
• Basic Computer skills including proficiency in Microsoft Word and Excel.
• TIPS or other alcohol service training, and food handlers certificate where applicable.
• Strong organization, multi-tasking, time management, and customer service skills.
• Strong communication skills, both written and verbal.
• Must successfully complete all Atria specified training programs.

The Cocktail Lounge Attendant hosts and prepares our guests’ drinks and serves meals in the Cocktail Lounge and surrounding area(s). This individual has excellent customer service skills, a warm personality, and a basic knowledge of coffee drink, cocktail, and food preparation/service. The Cocktail Lounge Attendant recognizes the role of fine dining in surprising visitors and driving sales where applicable. The Cocktail Lounge Attendant is responsible for setting and clearing tables, taking guests’ food and beverage orders, serving guests in a timely and professional manner, and all other aspects of the cocktail lounge operations.

• Provide a high level of customer service at all times.
• Anticipate resident’s needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
• Maintain complete knowledge of cocktail lounge and restaurant(s) operations and proper table set up and dining venue dress code.
• Serve residents and guest's meals and beverages as requested.
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
• Adhere to Quality Enhancement standards and standard food safety practices.
• Properly store, use, and handle chemicals using the proper PPE and safety measures as laid out in the manufacturer’s instructions, the chemicals’ Safety Data Sheets (SDS), and Company standards.
• Maintain knowledge of the characteristics and description of every wine and beverage available.
• Maintain complete knowledge of Toast and/or Point Of Sale (POS) systems, as well as manual systems.
• Process payments through the POS system(s).
• Adhere to all cash handling and credit policies/procedures.
• Ensure that all drink orders are accurately rung into the POS system.
• Maintain complete knowledge of all menu items, prices (when applicable), preparation method/time, major ingredients, and quality standards of taste, appearance, texture, serving temperature, portion size, and method of presentation.
• Set tables in accordance with Company standards.
• Open and close Cocktail Lounge according to checklists.
• Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
• Wash and sanitize glassware, cups, flatware, and other service wares as needed.
• Monitor and maintain cleanliness, sanitation, and organization of the bar top, tables, service areas, and the overall appearance of the Cocktail Lounge to ensure a consistently inviting environment for guests.
• Clearly communicate last call at the designated closing time to guests and servers.
• Legibly document designated items on the waste log.
• Prepare and serve a variety of coffee drinks, teas, and other beverages to customers according to their preferences.
• Operate espresso machines, coffee grinders, and other equipment to brew and prepare barista-style beverages.
• Complete temperature logs and par stock lists on a daily basis.
• May perform other duties as needed and/or assigned.