Coastal Fine Dining Captain - Lead Guest Experience

Monterey Plaza Hotel & Spa; Cannery Row (CA); On-site; USD 22,000 - 30,000; Part time

Job summary

Monterey Plaza Hotel & Spa is seeking a Fine Dining Captain for Coastal Kitchen to guide Bussers, Runners, and Servers in delivering exceptional service. This regular part-time role requires leadership to uphold the hotel’s 4-Star reputation and ensure smooth daily operations.

The Captain will train staff, monitor service quality, and coordinate with F&B management to meet safety and customer satisfaction goals.

Qualifications

• Understanding of food & beverage service standards.
• Ability to train and motivate staff to meet service goals.
• Knowledge of safety and health standards in a hotel setting.

Responsibilities

• Assist in directing daily staff efforts to ensure efficient operation.
• Maintain knowledge of hotel features, hours, and guest arrivals/departures.
• Lead lineups and communicate priorities to the team.
• Ensure compliance with safety and cleanliness standards.

Skills

Food & Beverage knowledge

English communication

Customer service

Staff training

Education

High school diploma preferred

F&B supervisory experience preferred

Tools

Micros

OpenTable

MS Word

Job description

Monterey Plaza Hotel & Spa is seeking a Fine Dining Captain for Coastal Kitchen to guide Bussers, Runners, and Servers in delivering exceptional service. This regular part-time role requires leadership to uphold the hotel’s 4-Star reputation and ensure smooth daily operations.

The Captain will train staff, monitor service quality, and coordinate with F&B management to meet safety and customer satisfaction goals.