Coach II

Benchmark Electronics; Goodview (MN); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading electronics company in Goodview, Minnesota, seeks a Coach to train coworkers and monitor progress to defined training plans. This role requires over 3 years of manufacturing experience and the ability to coach senior production roles. The ideal candidate has excellent communication skills, a strong customer focus, and is certified in coaching. The position involves ongoing quality audits and supporting training requirements, ensuring all trainees are proficient in their duties.

Qualifications

• 3+ years of electronics manufacturing experience.
• Minimum of 1+ year of work in coaching or training roles.
• Must possess certification and/or completed Coach Certification Checklist.
• Demonstrate full competence in assembly cycle time and quality.

Responsibilities

• Train coworkers and monitor progress to defined training plans.
• Review weekly training processes and provide feedback.
• Lead by example and support management policies.
• Perform ongoing quality of processing audits.

Skills

Excellent written and verbal communication skills

Effective multitasking skills

Effective organization and prioritization skills

Strong customer service and client focus

Ability to work with diverse groups

Education

Certification in coaching or related field

Tools

Microsoft Office products

WebEx conferencing software

Job description

Benchmark provides comprehensive solutions across the entire product lifecycle; leading through its innovative technology and engineering design services, leveraging its optimized global supply chain, and delivering world-class manufacturing services. The industries we serve include: commercial aerospace, defense, advanced computing, next generation telecommunications, complex industrials, medical, and semiconductor capital equipment.

Summary

The Coach position trains coworkers and monitors progress to defined training plans. Performs production work to maintain skill sets as required

Responsibilities

• 3+ years of electronics manufacturing experience
• Minimum of 1+ year of work in area of coaching; Coach senior/complex production roles (i.e. machine repair)
• Monitors, tracks and schedules training to complete training checklists, including re-certifications
• Reviews weekly training process with trainee and provide feedback; Adjust plan as needed
• Provides production supervisor with documented weekly training status updates
• Performs on‑going quality of processing audits
• Works with supervision and engineering to continuously improve the quality of the production training process
• Inspects 100% of the trainee’s work until Coach feels the trainee is proficient in their work
• Cross‑trains co‑workers in various manufacturing operations as needed to meet production goals
• Performs operator duties defined in job specific role overview when not training
• Participates in training department scheduled meetings and refresher training sessions
• Leads by example; Support management policy, philosophy, and objectives

Other information

• Excellent written and verbal communication skills
• Effective interpersonal skills
• Effective multitasking skills and the ability to take on additional responsibilities as required
• Effective organization and prioritization skills
• Demonstrate high attention to detail
• Ability to work with diverse groups
• Demonstrates discretion, confidentiality, independent judgment and professionalism.
• Ability to work with minimal supervision and guidance, exercising discretion and independent judgment.
• Understanding of and ability to use continuous improvement tools.
• Strong customer service and client focus
• Working knowledge of productivity tools, including Microsoft Office products and WebEx conferencing software
• Ability to read, understand, and train others in process instructions, schematic drawings, and manufacturing routings
• Capable and willing to cross‑train in a secondary area and to work overtime as needed
• Demonstrate discretion, confidentiality and professionalism when representing the company
• Ability to support a 24/7 global business operation as required, including shift and site flexing
• Demonstrate strong component/part recognition skills
• Ability to work overtime when needed
• Ability to work with and train diverse groups
• Demonstrate full competence in assembly cycle time and quality; Ability to train to that level without the assistance of leadership or technical support
• Possess certification and/or completed Coach Certification Checklist
• Must successfully complete the BEI "Train the Trainer" class
• Mentor other coaches
• Capable of backing up team leaders
• All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction.

Geographical Location: Minnesota:Winona

Physical Location: Winona, MN - East

Shift: 1st

Work Schedule: M-Th 0600-1600

Full Time

Benchmark is an equal opportunity employer. We are bringing together a diverse workforce with unique talents, life experiences, cultures, and perspectives to promote an innovative, collaborative, and creative place to work. If you need assistance or an accommodation due to a disability, please email us at [e-mail].