CO₂ Refrigeration Training Lead

CCR Commercial Refrigeration; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

CCR Commercial Refrigeration is seeking an In-House Trainer to develop and deliver CO2 (R744) training programs for service, commissioning, and technical support teams in North America.

You will standardize curricula, create hands-on labs, and mentor technicians while aligning with safety and regulatory requirements across regions. This role partners with engineering, controls, and EHS, tracking progress in LMS and driving continuous improvement through performance metrics and field feedback.

Qualifications

• Minimum of 5 years of hands-on commercial refrigeration experience.
• At least 2 years of direct experience commissioning and servicing CO₂ (R744) transcritical refrigeration systems.
• Proven ability to troubleshoot complex system and controls issues.
• Demonstrated experience training, mentoring, or leading technicians in a formal or informal capacity.
• Strong written and verbal communication skills with the ability to explain complex technical concepts clearly.
• Proficiency with digital collaboration tools and learning platforms (e.g., MS Teams, SharePoint, LMS systems).

Responsibilities

• Design, develop, and deliver instructor-led, hands-on, and blended training programs for CO₂ (R744) refrigeration systems.
• Establish structured training paths (Foundations, Intermediate, Advanced) for technicians, commissioning engineers, controls specialists, and field leadership.
• Create and maintain course materials including lesson plans, slide decks, lab exercises, simulations, job aids, assessments, and certification requirements.
• Provide on-site coaching and mentorship during critical system start-ups, commissioning activities, and complex service events.
• Standardize commissioning procedures, troubleshooting workflows, SOPs, checklists, and documentation across all regions.
• Work closely with Technical Support to convert recurring field issues and root cause findings into targeted training content.
• Collaborate with Engineering and Controls teams to ensure training reflects current designs, sequences of operation, firmware, and best practices.
• Coordinate with EHS to ensure all training reinforces CO₂ safety requirements, high-pressure protocols, and regulatory compliance.
• Track training completion, certification status, and technician progression through LMS or internal tracking tools.
• Continuously evaluate training effectiveness using field performance metrics, technician feedback, callbacks, and safety data.

Skills

Commercial refrigeration

CO2 transcritical systems

Training / mentoring

Troubleshooting complex systems

Communication skills

Digital collaboration tools (MS Teams,

Tools

MS Teams

SharePoint

LMS systems

Job description

CCR Commercial Refrigeration is seeking an In-House Trainer to develop and deliver CO2 (R744) training programs for service, commissioning, and technical support teams in North America.

You will standardize curricula, create hands-on labs, and mentor technicians while aligning with safety and regulatory requirements across regions. This role partners with engineering, controls, and EHS, tracking progress in LMS and driving continuous improvement through performance metrics and field feedback.