Co-op Student

Massachusetts Eye and Ear Infirmary - MEI; Boston (MA); On-site; USD 24,000 - 33,000; Part time

Job summary

Massachusetts Eye and Ear Infirmary seeks a student-friendly candidate to assist in patient support, scheduling, and administrative tasks. You will gain hands-on experience in a dynamic healthcare setting while contributing to professional development.

The role involves patient interaction, data entry, and familiarity with electronic health records. Onsite work at 800 Huntington Avenue with day shifts and per diem employment.

Qualifications

• Currently enrolled in a healthcare-related degree or diploma.
• 0–1 year of experience in a related role.
• High School Diploma or equivalent required.

Responsibilities

• Assist patients and families by answering questions within your knowledge scope.
• Schedule patient appointments to optimize resources and patient flow.
• Support delivery of patient care and participate in administrative healthcare projects.

Skills

Healthcare interest

Communication skills

Detail-oriented

Confidentiality

Basic computer software

Willingness to learn

Regulatory knowledge (privacy)

Education

High School Diploma or equivalent

Healthcare-related degree/diploma student

Tools

EHR systems

Job description

Job Summary

Job Profile Summary

Summary

Responsible for supporting the delivery of patient care, participate in administrative tasks, and assist in various healthcare projects. Provide you with valuable hands‑on experience in a dynamic healthcare environment and contribute to your professional development.

Does this position require Patient Care? No

Essential Functions

• Provide assistance to patients and their families, answering questions and addressing concerns within your scope of knowledge.


• Assist in scheduling patient appointments, ensuring efficient utilization of resources and optimal patient flow.


• Responsible for supporting the delivery of patient care, participate in administrative tasks, and assist in various healthcare projects.


• valuable hands‑on experience in a dynamic healthcare environment and contribute to your professional development.


• Help with data entry and maintaining electronic health records (EHR) systems.

Qualifications

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Experience

Currently enrolled as a student pursuing a relevant degree or diploma in a healthcare-related field. 0-1 year required

Knowledge, Skills and Abilities

• Strong interest in the healthcare industry and a desire to gain practical experience.


• Excellent communication and interpersonal skills to interact effectively with patients, healthcare professionals, and staff.


• Detail‑oriented with good organizational and time‑management skills.


• Ability to handle confidential information with integrity and professionalism.


• Proficient in using basic computer software.


• Willingness to learn, adapt, and contribute as part of a healthcare team.


• Knowledge of healthcare regulations and privacy laws is an asset.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

800 Huntington Avenue

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Day (United States of America)

Pay Range

$17.71 - $24.28/Hourly

Grade

2At Mass General Brigham

EEO Statement

5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.