COOP Student - (ZYChen Research)

Mass General Brigham; Boston (MA); On-site; USD 24,000 - 33,000; Part time

Job summary

Mass General Brigham in Boston is offering a part-time, per diem role that supports patient care and assists in administrative tasks within a dynamic healthcare environment. You'll gain hands-on experience, help schedule appointments, and participate in various healthcare and research projects while learning from experienced staff.

This position emphasizes communication, data entry, and maintaining electronic health records, with opportunities to contribute to patient flow and support teams

Qualifications

• Education: High School Diploma or Equivalent required.
• Currently enrolled in a healthcare-related degree or diploma; 0-1 year experience requested.
• Strong interest in the healthcare industry and a desire to gain hands-on experience.
• Excellent communication and interpersonal skills to interact with patients and staff.
• Detail‑oriented with good organizational and time management skills.

Responsibilities

• Provide assistance to patients and their families, answering questions and addressing concerns within your scope of knowledge.
• Assist in scheduling patient appointments, ensuring efficient utilization of resources and optimal patient flow.
• Support the delivery of patient care, participate in administrative tasks, and assist in various healthcare projects.
• Gain valuable hands-on experience in a dynamic healthcare environment and contribute to professional development.
• Help with data entry and maintaining electronic health records (EHR) systems.

Skills

Patient interaction

Communication skills

Detail oriented

Integrity & confidentiality

Basic computer software

Willingness to learn

Healthcare regulations knowledge

Education

High School Diploma or Equivalent

Job description

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary Responsible for supporting the delivery of patient care, participate in administrative tasks, and assist in various healthcare and research projects. Provide you with valuable hands‑on experience in a dynamic healthcare environment and contribute to your professional development.

Does this position require Patient Care? No

Essential Functions

• Provide assistance to patients and their families, answering questions and addressing concerns within your scope of knowledge.
• Assist in scheduling patient appointments, ensuring efficient utilization of resources and optimal patient flow.
• Responsible for supporting the delivery of patient care, participate in administrative tasks, and assist in various healthcare projects.
• valuable hands‑on experience in a dynamic healthcare environment and contribute to your professional development.
• Help with data entry and maintaining electronic health records (EHR) systems.

Qualifications

Education High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Experience Currently enrolled as a student pursuing a relevant degree or diploma in a healthcare-related field. 0-1 year required

Knowledge, Skills and Abilities

• Strong interest in the healthcare industry and a desire to gain practical experience.
• Excellent communication and interpersonal skills to interact effectively with patients, healthcare professionals, and staff.
• Detail-oriented with good organizational and time management skills.
• Ability to handle confidential information with integrity and professionalism.
• Proficient in using basic computer software.
• Willingness to learn, adapt, and contribute as part of a healthcare team.
• Knowledge of healthcare regulations and privacy laws is an asset.

Additional Job Details (if applicable)

Remote Type Onsite

Work Location 243-245 Charles Street

Scheduled Weekly Hours 0

Employee Type Per Diem

Work Shift Day (United States of America)

Pay Range $17.71 - $24.28/Hourly

Grade 2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.