Co-op Site Reliability Engineer (16 Weeks)

IBM; Durham (NC); Hybrid; USD 76,000 - 166,000; Part time

Job summary

IBM Software is seeking a Site Reliability Engineer Co-op for Spring 2027. This 16-week internship offers hands-on experience in building, deploying, configuring, and maintaining production systems within a collaborative, agile environment.

You will work across 24x7 observability, troubleshooting, and CI/CD-driven deployments, while gaining real-world exposure to Linux, scripting, cloud tools, and operational support tasks that drive reliable service delivery.

Qualifications

• Must be actively enrolled in a Bachelor's degree program at the time of application and returning to complete the degree after the co-op.
• Available to start full-time between December 2027 and August 2028.
• Available to work full-time (40 hours/week) at an IBM location for 16 weeks between Jan 19 - May 7.
• Co-op requires a full-time commitment; students should not be enrolled in concurrent coursework during the co-op term.
• System Monitoring and Troubleshooting: knowledge in monitoring/observability, issue response, and troubleshooting for optimal system performance.
• Automation: knowledge in automation for production environment changes, streamlining processes for efficiency, and reducing toil.
• Linux: Knowledge of Linux operating systems.
• Operation and Support Experience: Understanding in handling day-to-day operations, alert management, incident support, migration tasks, and break-fix support.
• Scripting: knowledge or experience of Python, go or bash.
• Familiar with cloud providers like IBM Cloud, AWS, Azure or GCP

Responsibilities

• 24x7 Observability: Be part of a worldwide team that monitors the health of production systems and services around the clock, ensuring continuous reliability and optimal customer experience.
• Cross-Functional Troubleshooting: Collaborate with engineering teams to provide initial assessments and possible workarounds for production issues. Troubleshoot and resolve production issues effectively.
• Deployment and Configuration: Leverage Continuous Delivery (CI/CD) tools to deploy services and configuration changes at enterprise scale.
• Maintenance and Support: Tasks related to applying security patches and upgrades, and collaborating with Product support for issue resolution.

Skills

System monitoring

Automation

Linux

Operations support

Scripting

Cloud providers

Education

High school diploma/GED

Bachelor's degree

Tools

Kubernetes/OpenShift

Ansible

Python

Terraform

Jenkins

ArgoCD

Instana

New Relic

Grafana/Prometheus

PostgreSQL

CouchDB

Redis

Kafka

Spark

Job description

IBM Software is seeking a Site Reliability Engineer Co-op for Spring 2027. This 16-week internship offers hands-on experience in building, deploying, configuring, and maintaining production systems within a collaborative, agile environment.

You will work across 24x7 observability, troubleshooting, and CI/CD-driven deployments, while gaining real-world exposure to Linux, scripting, cloud tools, and operational support tasks that drive reliable service delivery.