Co-Op, Operations Planning and Performance - Reporting and Analytics (Summer 2027)

Delta Air Lines; Atlanta (GA); On-site; USD 28,000 - 34,000; Full time

Job summary

Delta Air Lines in Atlanta is seeking an Operations Planning & Performance co‑op to support analytics in various functions, including Aircraft Performance Planning, Airport Performance Planning, and ODDS. You’ll build reports and dashboards, analyze operational data, and help improve on‑time performance.

Candidates must be enrolled in an undergraduate program in CS/Analytics/Engineering/IS, able to work three alternating semesters, and capable of reporting in person or relocating with housing

Qualifications

• Enrolled in an undergraduate program pursuing a 4‑year degree (CS/Analytics/Engineering/IS)
• Available for three alternating semesters of full‑time work
• Ability to report in‑person to Delta’s World Headquarters (Atlanta, GA) or relocate each semester
• Strong teamwork and continuous improvement mindset
• Basic understanding of data management and ETL/ELT pipelines
• Proficiency with Python or similar languages
• Proficiency in SQL and ETL/ELT patterns
• Proficiency with Microsoft Office Suite and data analysis concepts
• Excellent organizational, project management, and verbal/written communication skills
• Willingness to adapt quickly and learn new skills
• Commitment to safety, security and data privacy
• Diversity and inclusive mindset
• Minimum age 18 with work authorization in the United States

Responsibilities

• Measure current operational performance and/or customer satisfaction
• Identify optimization opportunities to reduce injuries and security line wait times
• Research, analyze, and interpret operational data
• Develop new reports and dashboards and automate existing ones
• Perform reliability/root‑cause analysis for parts and maintenance
• Evaluate and provide recommendations for improvement of key operational metrics
• Seek operational improvements to reduce aircraft taxi time and flight time
• Maintain, run and improve staffing models to support airport operations
• Provide strategic and operational support and develop performance metrics and goals
• Develop successful factors and statistical evaluations of new procedures and systems

Skills

Team oriented

Communication

Project management

Adaptability

Willingness to relocate

Education

Bachelor's degree in CS/Analytics/Engineering/IS

High school diploma or equivalent

Tools

Python

SQL

ETL/ELT

Microsoft Office

Job description

How You’ll Help Us Keep Climbing (Overview & Key Responsibilities)

Operations Planning & Performance co‑ops work with analytics professionals in the operation supporting one of the following functions or departments:

• Aircraft Performance Planning - managing aircraft and gate to gate operations and performance
• Airport Performance Planning - improving airport processes and managing performance
• Crew Performance Planning - improving Pilot and Flight Attendant operations and performance efficiency
• Disruption Containment - tracking on‑time flight metrics, weather, day‑of flight analyses
• Operations Digital & Decision Science (ODDS) – developing decision science tools and digital product solutions
• Operations Performance - managing centralized operations and competitive performance analyses
• Operations Schedule Planning - optimizing aircraft schedule and resource availability to maintain peak on‑time performance
• Process & Competitive Analysis - improving system processes & evaluating key metrics against our competitors in the airline industry

Though individual responsibilities will vary by which supporting function you are assigned, some examples include:

• Measure current operational performance and/or customer satisfaction
• Identify optimization opportunities to reduce injuries and security line wait times
• Research, analyze, and interpret operational data
• Develop new reports and dashboards and automate existing ones
• Perform reliability/root‑cause analysis for parts and maintenance
• Evaluate and provide recommendations for improvement of key operational metrics including aircraft time at gate, gating efficiency, and feasibility of aircraft schedules
• Seek operational improvements to reduce aircraft taxi time and flight time
• Maintain, run and improve staffing models to support airport operations
• Provide strategic and operational support and develop performance metrics and goals
• Develop successful factors and statistical evaluations of new procedures and systems

Students are required to complete three alternating semesters of work and school; all rotations must be completed before the student’s graduation. Note: Students are not permitted to work part-time hours and should refrain from taking classes and working as a co‑op in the same semester. The full‑time work schedule for this role, while remaining actively enrolled in an approved undergraduate curriculum, is as follows:

What You Need To Succeed (Minimum Qualifications)

• Enrolled in an Undergraduate program in pursuit of a Bachelor’s degree in Computer Science, Analytics, Economics, Industrial Engineering, Information Systems, or similar 4-year degree program
• Available for three alternating semesters for full‑time work
• Ability to report in‑person to Delta’s World Headquarters (Atlanta, GA) or willing to relocate each semester (housing stipends will be provided to students who meet the minimum criteria)
• Team oriented and highly supportive of continuous improvement methodologies
• Basic understanding of data management & enablement functions: ETL/ELT pipelines, relational database fundamentals, modeling concepts, etc.
• Proficiency with Python or other similar tools and programming languages
• Proficiency in SQL and ETL/ELT patterns
• Proficiency in Microsoft Office Suite and data analysis tools and concepts
• Strong organizational, project management, and verbal/written communication skills are essential
• Willingness/ability to adapt quickly and learn new skills is required.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

What Will Give You a Competitive Edge (Preferred Qualifications)

• Working knowledge of and/or experience with cloud‑based solutioning (i.e. Azure, AWS, GPC, etc.)