Co-Manager: Lead Crew, Boost Sales & Service

Carlisle Corporation; McComb (MS); On-site; USD 36,000 - 48,000; Full time

Job summary

Carlisle Corporation is seeking a Co-Manager for a Wendy's franchise in McComb, MS. The role focuses on hiring, training and developing the crew, while supporting the unit manager to maximize profitability and customer satisfaction.

You will oversee staffing, training in new products, and maintaining service quality. Knowledge of Wendy's operating systems and adherence to health, safety, and cash-control policies are required.

Qualifications

• College degree or equivalent experience in operations.

Responsibilities

• Builds sales by promoting customer satisfaction.
• Manages costs by monitoring crew prep, production, and procedures execution.
• Tracks waste levels by using established procedures and monitoring crew position procedures.
• Communicates to unit manager any problems in sales and profit related to shift management.
• Assists unit manager in executing store sales and profits plan as defined.
• Monitors food costs to eliminate waste and theft.
• Hires, trains and terminates crew members to ensure adequate coverage.
• Trains crew in new products and customer service.
• Maintains store cleanliness and follows the cleaning plan.
• Takes service times and determines efficiency.
• Trains crew to respond promptly to customer needs and courtesy.
• Takes corrective action with crew to improve service times.
• Trains crew to solicit feedback to determine customer satisfaction.

Education

College degree or equivalent experience in operations

Job description

Carlisle Corporation is seeking a Co-Manager for a Wendy's franchise in McComb, MS. The role focuses on hiring, training and developing the crew, while supporting the unit manager to maximize profitability and customer satisfaction.

You will oversee staffing, training in new products, and maintaining service quality. Knowledge of Wendy's operating systems and adherence to health, safety, and cash-control policies are required.