CNC Service Technician - Indiana

Fives Landis Ltd; Indianapolis, Northern (IN, KY); Hybrid; USD 55,000 - 69,000; Full time

Benefits offered by this job

Extensive travel (domestic & Intl)

Job summary

Fives Machining System Inc - MTSS in Indianapolis, IN, is seeking a field service technician to install, demonstrate, qualify, repair, and adjust Fives machines at customer sites. You will travel extensively and collaborate with the customer to ensure precise operation and safety.

Role demands technical aptitude, strong documentation, and the ability to train customers while contributing to product improvements and ISO compliance. Travel is substantial.

Qualifications

• Associate's degree (A.A) or equivalent; two to four years related experience and/or training; or equivalent combination of education and experience.
• Valid Driver's License, Ability to obtain a passport and credit card.
• May have to read and understand international print symbols.

Responsibilities

• Install, demonstrate, qualify, repair, or alter Fives machines at customer facilities, mechanically, electrically, and CNC.
• Operate machines to demonstrate or qualify equipment and ensure accuracy per specifications.
• Notify Tech Support when deviations occur and write complete service reports.
• Instruct customer's personnel to operate, maintain and repair machines, emphasizing safety.
• Provide input for product improvement and maintain regular attendance.
• Travel up to 85-90% and work on road schedules as required.
• ISO 9001 & 14001 awareness and compliance.

Skills

General hand tools

Reading & analysis

Report writing

Presenting information

Mathematical concepts

Fractions & percentages

Word processing & spreadsheets

Education

Associate's degree (A.A) or equivalent

Tools

Driver's License

Passport & credit card access

Job description

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Take part in the Sustainability Industry!

Every day in 25 countries, we (9,000 people) create the sustainable solutions the world needs by inventing the technologies of tomorrow across the entire spectrum of industry: from metallurgy to advanced logistics, from cement plants to the tech industry, from the IoT to aerospace.
By Joining Fives, you'll become an entrepreneur who is involved in the design and management of the project from start to finish. Come and work with a group of passionate women and men, proud to be pioneers and above all proud to make the world move forward.

Legal Entity: Fives Machining System Inc - MTSS

Country: United States

State: Indiana

City: Indianapolis

Job Family: Aftermarket and Services

Job Type: Permanent position

Work Location: On-site

Compensation: $40-$50 Hourly

Scope and Responsibilities:

Essential duties include, but are not limited to the following:

• Install, demonstrate, qualify, repair, or alter independently Fives machines (mechanically, electrically, and CNC) or associated equipment in customer's facilities. Perform these duties following verbal or written instructions given by Tech Support, Service Coordinator or Service Manager, or using information contained in drawings, service documentation, or other user documentation.
• Operate machines and associated equipment in customer's facilities to demonstrate or qualify equipment, or observes qualification runs conducted by customer personnel. Assure that the machine accuracy and quality are in accordance with specifications.
• Notify Tech Support or Service Coordinator when deviations from specifications occur, or when problems are encountered. Write complete service reports in accordance with procedures.
• Instruct customer's personnel to operate, maintain and/or repair machines and equipment, emphasizing necessary safety precautions. Notify customer of any unsafe operating practices observed.
• Provide input for the improvement and development of company products.
• Maintain regular and predictable attendance.
• Has the ability to work overtime and/or work on "off-shifts" as required by business needs.
• Has the ability to work with and interact with other people on a routine basis.
• ISO 9001 &14001 awareness and compliance
  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

• While performing the duties of this job, the employee is regularly required to use hands to finger and handle.
• The employee is frequently required to reach with hands and arms and taste or smell.
• The employee is occasionally required to stand; walk; sit; climb or balance and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds.
• Specific vision abilities required by this job include color vision.
  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• While performing the duties of this job, the employee is frequently exposed to moving mechanical parts.
• The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; risk of electrical shock and vibration.
• The noise level in the work environment is usually loud.
  

Education/Certification:

• Associate's degree (A.A) or equivalent; two to four years related experience and/or training; or equivalent combination or education and experience.
• Valid Driver's License, Ability to obtain a passport and credit card.
• May have to read and understand international print symbols.
  

Experience/Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Ability to use general hand tools
• Ability to read, analyze general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Good working knowledge of word processing and spreadsheet generation software, and the general use of internal service system and communication system.
• A positive attitude, clean and neat appearance, and a willingness to converse in a positive, interactive way and a commitment to the highest quality of work must always be maintained in order that the Service function serves its customers effectively and efficiently, and as a sales tool for the Company's products and supports the Company's image of a quality supplier.

Listed requirements are subject to change based upon Company work load and capacity. Listed requirements are based on current projection of needs.

• Up to 85%-90% Travel
• Extensive time on the road, 2 weeks on the road, 1 weekend home, 2 weeks on the road, 1 weekend home
• Flexibility to make quick adjustments to travel arrangements based on customer or company need
• Travel is mostly domestic, with opportunity for international travel