CNC Field Service Technician: Onsite & Remote Support (TX)

Eagle Machine Sales & Service Inc.; Arlington (TX); Hybrid; USD 50,000 - 75,000; Full time

Job summary

Eagle Machine Sales & Service Inc. is seeking a skilled Field Service Technician to join our team in Arlington, Texas. This role covers on-site maintenance, repairs, and remote support as needed, ensuring maximum uptime for CNC equipment.

You will diagnose issues, service CNC machines, and work with customers to understand requirements, maintaining high service levels and clear communication. Flexibility for some remote work is available.

Qualifications

• Proven experience in field service or a related technical field.
• Strong electrical and mechanical knowledge.
• Ability to read schematics and blueprints.
• Excellent customer service skills with a focus on problem-solving.

Responsibilities

• Conduct on-site installations, repairs, and maintenance of industrial machinery.
• Troubleshoot technical issues and provide timely solutions.
• Collaborate with customers to understand their needs and provide excellent customer service.
• Utilize mechanical knowledge to diagnose and repair equipment malfunctions.

Skills

Troubleshooting

Electrical knowledge

Reading schematics

Customer service

Independence

Time management

Tools

Fanuc Control

Job description

Eagle Machine Sales & Service Inc. is seeking a skilled Field Service Technician to join our team in Arlington, Texas. This role covers on-site maintenance, repairs, and remote support as needed, ensuring maximum uptime for CNC equipment.

You will diagnose issues, service CNC machines, and work with customers to understand requirements, maintaining high service levels and clear communication. Flexibility for some remote work is available.