CNC Field Service Technician – Heavy Travel

Ilocatum; Chicago (IL); On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

Overtime available

Comprehensive benefits

Medical

Dental

Vision

401k with match

Disability insurance

10 paid holidays

Paid time off (15 days to start)

Job summary

ProSearch RecruitingPartners, a leading recruiter for automation OEMs, is seeking a Field Service Technician to travel to customer sites for installation, commissioning, and service of CNC machinery and automation systems. The role requires 90-100% travel and residence within 50 miles of a major airport.

The technician will support sales, install equipment, document service activities, and uphold high safety and customer satisfaction standards.

Qualifications

• Experience in field service or installation work
• Ability to travel 90-100% to customer sites
• Proficient in Microsoft Office applications
• Excellent customer-facing communication and problem-solving skills

Responsibilities

• Support sales by servicing equipment at customer sites
• Install and commission new equipment at customer locations
• Provide service solutions and troubleshoot on-site
• Document service performed and outline future needs
• Maintain high levels of customer satisfaction and service quality
• Demonstrate company software capabilities to customers
• Prepare timesheets, service reports and installation forms
• Track expenses and submit expense reports promptly
• Maintain OSHA/MIOSHA compliant safety practices
• Coordinate with other departments as needed
• Work overtime as required by workload
• Perform other duties as assigned by management

Skills

MS Office

Time management

Customer service

Verbal communication

Team player

Overtime readiness

Tools

I/O troubleshooting equipment

Job description

ProSearch RecruitingPartners, a leading recruiter for automation OEMs, is seeking a Field Service Technician to travel to customer sites for installation, commissioning, and service of CNC machinery and automation systems. The role requires 90-100% travel and residence within 50 miles of a major airport.

The technician will support sales, install equipment, document service activities, and uphold high safety and customer satisfaction standards.