CNC Field Service Technician – Dallas/Fort Worth

Productivity Inc; Richardson (TX); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Company vehicle

Travel expenses covered

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Job summary

Productivity Inc. in Richardson, TX seeks a Maintenance Technician to support high-precision CNC machine tools and automation systems at customer facilities across northern Texas.

We expect hands‑on CNC maintenance and industrial electrical/mechanical troubleshooting, with the ability to read electrical schematics. Local travel with occasional overnights is required, and a technical degree or cert is preferred.

Qualifications

• 3+ years of hands‑on experience troubleshooting and repairing industrial machinery or CNC equipment.
• Strong electrical and mechanical troubleshooting skills.
• Ability to read and interpret electrical schematics.
• Experience diagnosing problems with motors, drives, sensors, controls, or related components.
• Technical degree or certification in industrial maintenance, mechatronics, or a related discipline.
• Ability to work independently and communicate professionally with customers.
• Valid driver's license and acceptable driving record.

Responsibilities

• Diagnose, repair, and maintain CNC metalworking machines (Haas, Makino, Matsuura, Hwacheon, Citizen/Miyano, etc.).
• Machine installations and setup.
• Perform adjustments and repairs of spindles, drives, slides, hydraulic systems, electronic controls, electrical peripherals, and other items.
• Troubleshoot electrical, mechanical, and hydraulic systems.
• Calibrate, adjust, and replace components to ensure precise machine performance.
• Maintain detailed service records and communicate findings with customers and internal teams.
• Travel locally to customer sites within northern Texas, with emphasis in the Dallas–Fort Worth area; occasional overnights (4–6 per month) may be required.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Read electrical schematics

CNC equipment experience

Customer communication

Driver's license

Education

Technical degree or certification in industrial maintenance or mechatronics

Tools

Electrical test equipment

CNC control experience (FANUC/Mitsubishi)

Job description

Do you enjoy diagnosing electrical, mechanical, and hydraulic issues on advanced industrial equipment? Productivity Inc. is seeking a skilled Maintenance Technician to support high-precision CNC machine tools and automation systems at customer facilities throughout the region.

We’re seeking a skilled Maintenance Technician with direct CNC machine tool experience, along with industrial maintenance and electrical training, to support customers with maintenance, troubleshooting, and repair of advanced production equipment.

This position is based out of our Richardson, TX office, serving customers across northern Texas with a focus on the Dallas–Fort Worth region.

What You’ll Do

• Diagnose, repair, and maintain a variety of CNC metalworking machines (Haas, Makino, Matsuura, Hwacheon, Citizen/Miyano, etc.)
• Machine installations and setup
• Perform adjustments and repairs of spindles, drives, slides, hydraulic systems, electronic controls, electrical peripherals, and other items
• Troubleshoot electrical, mechanical, and hydraulic systems
• Calibrate, adjust, and replace components to ensure precise machine performance
• Maintain detailed service records and communicate findings with customers and internal teams
• Travel locally to customer sites within northern Texas, with emphasis in the Dallas–Fort Worth area; occasional overnights (4–6 per month) may be required.

Required

What You Bring

• 3+ years of hands‑on experience troubleshooting and repairing industrial machinery or CNC equipment.
• Strong electrical and mechanical troubleshooting skills.
• Ability to read and interpret electrical schematics.
• Experience diagnosing problems with motors, drives, sensors, controls, or related components.
• Technical degree or certification in industrial maintenance, mechatronics, or a related discipline.
• Ability to work independently and communicate professionally with customers.
• Valid driver's license and acceptable driving record.

Preferred

• CNC machine tool maintenance (especially Makino, Matsuura) or field service experience.
• FANUC, Mitsubishi, or other CNC control experience.
• Knowledge of servo systems, ball screws, spindles, hydraulics, and machine calibration.

Compensation And Benefits

• $35–$42/hour DOE, plus incentives — annual performance & salary reviews
• Company‑provided service vehicle, fuel, tools, and travel expenses, if applicable.
• Primarily local (in‑state) travel with approximately 4-6 overnights per month
• Opportunities to learn multiple machine brands.
• Medical, dental, and vision coverage starting on day one.
• 401(k) with company match.
• Long‑established company with an expanding Texas operation.
• Independence in the field with technical support from an experienced service organization.

Why Join Productivity Inc.?

Since 1968, Productivity Inc. has been a leader in machine tool sales and service. Our success stems from one core belief: Employees are our first customers. We treat our team members with integrity, respect, and encouragement, which empowers them to deliver outstanding customer service.

We’re a stable and growing organization committed to fostering a positive work environment and providing growth opportunities for our employees.

Productivity Inc. is proud to provide Equal Employment Opportunities to all applicants and employees.