CNC Field Service Engineer – Regional IA/MN/MO

Ellison Technologies; Waterloo (IA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Car allowance

Company phone

Fuel reimbursement

Job summary

Ellison Technologies is seeking a field-service technician to install, commission, and service CNC machining centers and turning centers across Iowa. You will perform preventive maintenance to maximize uptime and troubleshoot complex mechanical, hydraulic, and electrical issues on-site for our diverse client base.

You will resolve customer concerns, provide timely sales support, and maintain clear communications with customers and internal teams.

Qualifications

• CNC machine tools experience installing, maintaining or repairing (machining and turning).
• Mechanical, hydraulic, and electrical troubleshooting expertise.
• Strong customer service, communication, and follow-through.

Responsibilities

• Install, commission, and service CNC machining centers and CNC turning centers.
• Perform preventive maintenance to maximize uptime.
• Troubleshoot mechanical, hydraulic, and electrical issues at the source.
• Resolve customer concerns and provide timely sales support when needed.
• Communicate clearly with customers and internal teams.
• Represent Ellison Technologies with integrity and professionalism.
• Own your cases/projects; document work comprehensively in customer records and technical files.
• Perform other related duties as assigned.

Job description

Ellison Technologies is seeking a field-service technician to install, commission, and service CNC machining centers and turning centers across Iowa. You will perform preventive maintenance to maximize uptime and troubleshoot complex mechanical, hydraulic, and electrical issues on-site for our diverse client base.

You will resolve customer concerns, provide timely sales support, and maintain clear communications with customers and internal teams.