CNC Applications Engineer – Customer Tech & Solutions

Mazak Corporation; Suwanee (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Mazak Corporation's Southeast Applications department is seeking an Applications Engineer to support Sales with technical information on Mazak machine tools, ensuring high-quality parts production. You will travel to Technology Centers and trade shows to demonstrate capabilities, train customers, and provide machine recommendations.

The role requires 2–5 years of CNC tool operation experience, CAD/CAM skills (Mastercam, Gibbs, Esprit, Fusion 360), and strong communication abilities to write

Qualifications

• Degree/Certification in mechanical, manufacturing, or related field from an accredited vocational school.
• Associates degree in a mechanical or manufacturing or related field from an accredited university plus two years of machine tool experience.

Responsibilities

• Proactively attains a safe and healthy work environment for all employees
• Provide telephone / e-mail customer support on the operation and use of Mazak Products.
• Provide part processing / Machine recommendations to best produce customer parts at the stated quantities.
• Perform time study estimates of machine cycle time.
• Create proposals to manufacture customer parts including labor, and tooling/work holding costs.
• Conceptually design work holding and tooling to support manufacturing of customer parts.
• Demonstrate machine operation and machine features at trade shows and open house events.
• Safely rig and install machines in Technology Centers and at trade show events.
• Train customers on safe machine operation and detailed machine functions at the customer facility.
• Perform test cuts to demonstrate machine capability / prove processing concepts.
• Approximately 15% travel required.

Skills

CNC operation

Customer oriented

Communication

Problem solving

Hands-on / mechanical

Travel flexibility

CAD/CAM programming

EIA/ISO (G-code) programming

Swiss programming experience (benefit)

Mechanical aptitude

Adaptability

Tooling and material knowledge

Education

Degree/Certification in mechanical/manufacturing field

Associates degree in mechanical/manufacturing field + 2 years experience

Tools

Mastercam

Gibbs

Esprit

Fusion 360

Excel

Job description

Mazak Corporation's Southeast Applications department is seeking an Applications Engineer to support Sales with technical information on Mazak machine tools, ensuring high-quality parts production. You will travel to Technology Centers and trade shows to demonstrate capabilities, train customers, and provide machine recommendations.

The role requires 2–5 years of CNC tool operation experience, CAD/CAM skills (Mastercam, Gibbs, Esprit, Fusion 360), and strong communication abilities to write