CNA Job Coach

State of Wisconsin; Madison (WI); On-site; USD 38,000 - 43,000; Full time

Benefits offered by this job

Vacation time and holidays

Health plan options

Pension with employer match

Flexible spending accounts

Well Wisconsin Wellness

Employee assistance program

Public Service Loan Forgiveness

Job summary

State of Wisconsin's Central Wisconsin Center in Madison is seeking two full-time CNA Job Coaches. You will train and coach CNAs, providing feedback to help them perform duties effectively. The role may involve training up to three CNAs at once and requires strong communication with diverse individuals.

Hours are daytime, Monday–Friday with occasional evenings and weekends as needed. The position offers generous benefits and a state pension.

Qualifications

• Currently hold federal and state CNA certification OR have passed the CNA competency exam within the last two months and are waiting for your name to be placed on the Wisconsin Nurse Aide Registry.
• Experience providing care in a long‑term residential setting.
• If registry status is uncertain, check the Wisconsin Nurse Aide Registry at wi.tmutest.com/search and renewal info at www.dhs.wisconsin.gov/caregiver/nurse-aide/maintain-status.htm

Responsibilities

• Provide hands‑on or on‑the‑job training and coaching to CNAs.
• Give feedback and encouragement to ensure CNAs succeed in duties.
• Train up to three CNAs at one time.
• Use effective communication with diverse backgrounds.

Skills

CNA certification

Training

Mentoring

Communication skills

Education

CNA certification or recent CNA competency exam

Job description

Introduction

The Department of Health Services (DHS), Central Wisconsin Center (CWC) is recruiting for two full-time CNA Job Coaches to assist center-wide. The positions will typically work daytime hours, Monday through Friday. Occasional weekends and evenings may be required based on scheduling needs.

CWC is located at 317 Knutson Drive in Madison. CWC provides short-term and long-term residential services to assist people living with intellectual disabilities in acquiring the personal skills needed to reach their highest potential.

Our workers love what they do. But don’t take our word for it. Hear from our employees.

Benefits

• 3.5 weeks of vacation, 9 paid holidays and ample sick time; limitations may apply for leave time usage in the first six months.
• Top rated health plan options starting at $47/month for single plans and $117/month for family plans, after 2 months of state service.
• Exceptional pension plan with a 7.25% employer match in 2027 with lifetime retirement payment. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package!
• Several flex spending accounts: medical, dependent care, commuter, and High Deductible Health Savings.
• Well Wisconsin Wellness Program.
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
• Public Service Loan Forgiveness Program employer.

Position Summary

As a CNA Job Coach, you will be responsible for performing hands‑on or on‑the‑job training and coaching to CNAs by performing and demonstrating appropriate tasks according to rules and regulations and CWC policy and procedures. You will also provide feedback and encouragement to ensure CNAs are successful in performing job duties. You will be responsible for training up to three CNAs at one time.

Successful candidates will have strong communication skills and an ability to work with individuals from a wide variety of backgrounds.

Salary Information

The starting pay is between $27.77 and $31.25 per hour based on years of state service in the chart below. Additional increases are based on years of service in the chart below.

• 0 $27.77
• 1 $28.34
• 2 $28.92
• 3 $29.51
• 5 $30.08
• 10 $30.67
• 15 $31.25

• $0.80/hour night differential and $0.80/hour weekend differential applies to worked shifts.
• $3,000 sign‑on bonus applies to those with no prior state service in the last five years; who stay with CWC in the position until completing probation. Bonus will be split, $1,500 upon hire and $1,500 after completing probation.
• 12-month probationary period is required.
• These positions are classified as Resident Care Technician‑Advanced and are in pay schedule and range 06/12.
• Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction.

Job Details

• All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.
• All appointees will be required to receive a TB test, which will be administered by CWC or medical personnel approved by the facility prior to their start date.
• DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I‑9 form upon hire. DHS is not an E‑Verify employer nor a STEM‑OPT eligible employer.

Qualifications

Minimally qualified applicants will have all of the following:

• Currently hold federal and state CNA certification OR have passed the CNA competency exam within the last two months and are waiting for your name to be placed on the Wisconsin Nurse Aide Registry.
• To check your status on the registry, please see this website https://wi.tmutest.com/search.
• If your work eligibility or federal certification has lapsed, please see this page for renewal information: https://www.dhs.wisconsin.gov/caregiver/nurse-aide/maintain-status.htm
• Experience providing care in a long‑term residential setting.

Well-qualified applicants will also have one or more of the following:

• Experience training or mentoring other staff and providing constructive feedback.
• Experience using adult learning principles to train and motivate new staff.

The letter of qualifications and resume are each limited to one (1) page. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here.

Helpful Information

• Once your application is submitted, no changes are allowed. Click “Save” to allow changes to your application as needed before submitting by the deadline.
• You may want to save a copy of the job posting for referencing after the deadline.
• Please monitor your email for communications related to this position.
• Current or former permanent, classified, state employees must complete the online application process to be considered.
• If viewing through an external site, please apply directly at Wisc.Jobs.
• Current employees will need multifactor authentication (e.g., YubiKey, etc.) to access employee application system.
• For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact [e-mail].

DHS is an Equal Opportunity and Aff… Veterans are encouraged to apply. For complete information on Veterans’ hiring programs with the WI Department of Veteran’s Affairs, click here.

Deadline to Apply

The deadline to apply is November 2 at 11:59 pm.

Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am – 4:30 pm. Late or incomplete applications will not be accepted.