CNA Coordinator

RVNAhealth; Ridgefield (CT); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Extensive benefits including medical, dental, and vision insurance

Paid time off

Personal Wellness Days

Ongoing educational, training and certification opportunities

Job summary

A leading healthcare organization in Connecticut is seeking a dedicated CNA Coordinator to manage and schedule care visits. You will ensure compliance with regulations and create an exceptional care experience for patients and their families. Ideal candidates have community health experience, strong organizational skills, and a background in healthcare operations. The organization offers competitive benefits and a supportive work environment.

Qualifications

• 2+ years of community health or healthcare operations experience.
• Strong understanding of medical terminology and home health regulations.
• Ability to thrive in a dynamic, patient-focused environment.

Responsibilities

• Coordinate and schedule CNA visits based on patient care plans.
• Ensure compliance with regulatory requirements.
• Maintain daily CNA schedules accounting for staff availability.

Skills

Customer service and phone communication

Organizational skills

Multitasking

Medical terminology

Education

Bachelor's degree or equivalent healthcare certification

Tools

HCHB or similar EMR

Job description

We're looking for a CNA Coordinator to join our compassionate and mission-driven team. In this critical role, you will coordinate and schedule CNA visits based on patient care plans, ensure compliance with regulatory requirements, and help create an extraordinary care experience for our patients and their families.

This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a strong background in healthcare operations, particularly in home health or hospice care.

Key Responsibilities:

Scheduling & Coordination

• Maintain daily CNA schedules, accounting for staff availability, vacations, and absences
• Schedule initial CNA visits and supervisory visits in alignment with care plans
• Assign consistent CNAs to patients to ensure continuity of care
• Coordinate with families, patients, and clinicians to ensure visits meet patient needs and expectations
• Communicate appointment details to patients and healthcare facilities

Compliance & Workflow

• Reconcile scheduled visits against visit orders to ensure regulatory compliance
• Monitor and ensure timely completion of supervisory visits, providing weekly reminders to staff
• Collaborate closely with CNA Supervisor and Field Clinicians to flag and resolve any issues
• Assist as backup for Team Coordinators as needed

Qualifications:

• 2+ years of community health or healthcare operations experience (home health/hospice preferred)
• Bachelor's degree OR high-functioning Medical Assistant, CNA, Coder, or licensed healthcare personnel
• Strong understanding of medical terminology and home health regulations
• Excellent organizational and multitasking skills
• Outstanding customer service and phone communication skills
• Ability to thrive in a dynamic, patient-focused environment
• Comfortable using scheduling and documentation systems (e.g., HCHB or similar EMR)

Why RVNAhealth?

RVNAhealth (formerly known as RVNA, the Ridgefield Visiting Nurse Association) is a twelve-time winner of the Hearst Media Top Workplaces Award. We offer rewarding career opportunities where you can make an enormous impact.

Benefits of Working at RVNAhealth

RVNAhealth is committed to providing an exceptional, supportive, and progressive work environment for each employee. We offer:

• Competitive compensation
• Extensive benefits, including medical, dental and vision insurance, a 403(b) plan with matching contributions, life and disability insurance plans
• Paid time off
• Personal Wellness Days
• A supportive and employee-centric culture
• Comprehensive orientation
• Career path
• Ongoing educational, training and certification opportunities
• Wellness programs

RVNAhealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.