CNA Concierge

NHC and Affiliates; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible Schedules

Overtime with Bonuses Available

Shift Differentials Available

Vacation/Paid time off/Holiday Pay

Health, Dental, Vision and Life insur

Opportunity for Advancement

Continued Education

Competitive Pay

Company Stock Purchase Option

Job summary

National HealthCare Corporation's West Meade Place in Nashville seeks a compassionate CNA Concierge to enhance resident experiences through personalized, attentive care. The role blends CNA duties with a focus on hospitality and daily resident support, ensuring comfort, dignity, and companionship.

You'll work Monday–Friday, 9:00 a.m.–7:00 p.m., building meaningful relationships while coordinating with the nursing team and staying attentive to residents' preferences and routines.

Qualifications

• Current CNA certification.
• Passion for caring for seniors.
• Friendly, outgoing, patient, and compassionate personality.
• Strong customer-service and communication skills.
• Notices the little things and takes initiative.
• Dependable and able to work independently while remaining part of the nursing team.
• Hospitality mindset and desire to provide an exceptional resident experience.

Responsibilities

• Make regular rounds throughout the center to check on residents and proactively identify their needs.
• Provide personalized attention and assistance to residents throughout the day.
• Help residents get ready for their day and ensure they are comfortable and have everything they need.
• Assist with grooming, personal care, and other CNA-related needs as appropriate.
• Offer beverages, snacks, fresh water, blankets, pillows, and other comfort items.
• Help residents prepare for meals and provide assistance before and after dining.
• Spend one-on-one time with residents who may benefit from additional companionship or attention.
• Assist residents with getting to activities, appointments, therapy, dining, or other areas of the center.
• Help residents organize their personal space and keep frequently used items within reach.
• Respond to resident requests and call lights and help ensure needs are addressed promptly.
• Communicate resident needs, concerns, preferences, or changes to the appropriate nursing team member.
• Assist the nursing team with CNA duties when needed while maintaining the primary focus of the Concierge role.
• Build meaningful relationships with residents and learn their individual preferences, routines, and interests.

Skills

CNA certification

Compassionate care

Customer service

Strong communication

Independent worker

Hospitality mindset

Job description

CNA Concierge

Schedule: Monday–Friday, 9:00 a.m.–7:00 p.m.

West Meade is looking for a compassionate, energetic, and service-minded CNA Concierge to provide an exceptional level of personalized care and attention to our residents.

This unique CNA role is designed to focus on the resident experience. The CNA Concierge will spend their day anticipating residents’ needs, providing extra assistance and companionship, and helping make each resident feel comfortable, valued, and well cared for. Along with some CNA duties.

We are looking for someone who loves working with seniors, has a warm and positive personality, and enjoys going the extra mile to make someone's day.

What You'll do

• Make regular rounds throughout the center to check on residents and proactively identify their needs.
• Provide personalized attention and assistance to residents throughout the day.
• Help residents get ready for their day and ensure they are comfortable and have everything they need.
• Assist with grooming, personal care, and other CNA-related needs as appropriate.
• Offer beverages, snacks, fresh water, blankets, pillows, and other comfort items.
• Help residents prepare for meals and provide assistance before and after dining.
• Spend one-on-one time with residents who may benefit from additional companionship or attention.
• Assist residents with getting to activities, appointments, therapy, dining, or other areas of the center.
• Help residents organize their personal space and keep frequently used items within reach.
• Respond to resident requests and call lights and help ensure needs are addressed promptly.
• Communicate resident needs, concerns, preferences, or changes to the appropriate nursing team member.
• Assist the nursing team with CNA duties when needed while maintaining the primary focus of the Concierge role.
• Build meaningful relationships with residents and learn their individual preferences, routines, and interests.

What we're looking for

• Current CNA certification.
• A genuine passion for caring for seniors.
• Friendly, outgoing, patient, and compassionate personality.
• Strong customer-service and communication skills.
• Someone who notices the little things and takes initiative without always needing to be asked.
• Dependable and able to work independently while remaining part of the nursing team.
• A hospitality mindset and a desire to provide an exceptional resident experience.

Benefits:

• Flexible Schedules
• Block scheduling available
• Overtime with Bonuses Available
• Shift Differentials Available
• Vacation/Paid time off/Holiday Pay
• Health, Dental, Vision and Life insurance
• Opportunity for Advancement
• Opportunities for Continued Education
• Competitive Pay
• Company Stock Purchase Option

Location:

West Meade Place
1000 St Luke Drive, Nashville, TN 37205

National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality care. Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages. We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.

The NHC environment is one of encouragement and challenge... innovation and improvement... teamwork and collaboration ... and honesty and integrity. All employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.

We look forward to talking with you!!

EOE