CMS Support Specialist Intern — Hybrid, Summer 2027

Morgan Street Holdings; Chicago, Northern (IL, KY); Hybrid; USD 23,000 - 32,000; Full time

Job summary

tms is seeking a CMS Support Specialist Intern for Summer 2027 to join our Digital Delivery team in Chicago. The role emphasizes ticket triage, process improvement, and building scalable support workflows within a dynamic client environment.

Ideal candidates are rising juniors, seniors, or recent graduates with a 3.0+ GPA, strong communication skills, and proficiency in MS Office. The internship offers hands-on experience across multiple business units and a capstone project for presentation at

Qualifications

• Rising junior, senior, or recent graduate.
• GPA 3.0 or higher.
• Solutions-oriented with critical thinking and problem-solving skills.
• Strong interpersonal skills, enjoys building relationships and working with others.
• Excellent oral and written communication skills.
• Proficient in MS Office software (Word, Excel, PowerPoint, Outlook).
• Strong organizational skills and attention to detail.
• Strong time and project management skills, comfortable juggling multiple tasks.

Responsibilities

• Meticulous ticket and issue triage.
• Contribute to growing support processes to shape project foundations.
• Establish a culture of continuous improvement and optimization.
• Identify areas for optimization and implement strategies to streamline workflows.
• Collaborate with cross-functional teams and clients on the project.

Skills

Critical thinking

Problem-solving

Interpersonal skills

Time management

Written communication

Oral communication

Relationship building

Proactive self-starter

Education

Pursuing undergraduate degree or recent graduate

Tools

MS Office

Job description

tms is seeking a CMS Support Specialist Intern for Summer 2027 to join our Digital Delivery team in Chicago. The role emphasizes ticket triage, process improvement, and building scalable support workflows within a dynamic client environment.

Ideal candidates are rising juniors, seniors, or recent graduates with a 3.0+ GPA, strong communication skills, and proficiency in MS Office. The internship offers hands-on experience across multiple business units and a capstone project for presentation at