CMS Support Intern - Hybrid Summer 2027

tms; Chicago (IL); Hybrid; USD 23,000 - 32,000; Part time

Benefits offered by this job

Hybrid workplace

Capstone project

Summer internship program

Job summary

tms is seeking a CMS Support Specialist Intern to join our Digital Delivery team for Summer 2027 in Chicago, IL. The role focuses on ticket triage, supporting a growing CMS project, and shaping future support workflows within a collaborative environment.

The internship offers hands-on client work, cross-functional exposure, and a capstone project culminating in a presentation to the agency. Candidates are rising juniors or graduates with a proactive mindset.

Qualifications

• Rising junior, senior, or recent graduate eligible to apply.
• GPA of 3.0 or higher preferred.
• Strong problem-solving and analytical abilities.
• Clear, professional written and verbal communication.

Responsibilities

• Meticulous ticket and issue triage for CMS support.
• Contribute to growing support processes and workflows.
• Identify optimization opportunities and implement improvements.
• Collaborate with cross-functional teams to ensure project success.

Skills

Solution-oriented

Critical thinking

Problem solving

Interpersonal skills

MS Office suite

Organizational skills

Time & project management

Written & verbal communication

Education

Rising Junior/Senior/Recent Graduate

GPA 3.0+

Tools

MS Office (Word/Excel/PowerPoint/Outlook)

Job description

tms is seeking a CMS Support Specialist Intern to join our Digital Delivery team for Summer 2027 in Chicago, IL. The role focuses on ticket triage, supporting a growing CMS project, and shaping future support workflows within a collaborative environment.

The internship offers hands-on client work, cross-functional exposure, and a capstone project culminating in a presentation to the agency. Candidates are rising juniors or graduates with a proactive mindset.