CMM Field Service Technician - Metrology & Onsite Support

Renishaw USA; Auburn Hills (MI); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays

Job summary

Renishaw USA is seeking a CMM Field Service Technician to install, calibrate, and support coordinate measuring machines and gauging systems across diverse industries in the United States. You will travel regionally to install, certify, and provide remote/onsite support to end users and partners.

The role requires strong troubleshooting skills, the ability to read engineering drawings, and excellent customer service.

Qualifications

• Associate degree in Electrical/Electronics/Mechanical Engineering, Industrial Technology, Engineering Technology or equivalent hands‑on field service experience.
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical documentation, engineering drawings, and schematics.
• Proficiency with Microsoft Windows and general computer systems.
• Excellent problem-solving and customer service skills.
• Ability to work independently while effectively managing priorities and travel schedules.
• This position may require the use and access to ITAR controlled data and compliance with U.S. export laws.

Responsibilities

• Onsite installation, calibration, and certification of new coordinate measuring machines.
• Onsite/Remote technical and commercial support for CGPD product line to customers, direct sales force and distributors.
• Diagnose mechanical, electrical, software, and system performance issues.
• Maintain compliance with Renishaw quality procedures and service standards to ensure customer satisfaction.
• Assist in preparation and supporting trade shows, exhibitions, and open houses.
• Other duties as assigned or requested.

Skills

Troubleshooting

Customer service

Reading drawings

Independent work

Time management

Communication skills

Windows proficiency

Team collaboration

Education

Associate degree in Electrical/Electronics/Mechanical Engineering or related field

Tools

PH20

REVO

SP25

Equator

Job description

Renishaw USA is seeking a CMM Field Service Technician to install, calibrate, and support coordinate measuring machines and gauging systems across diverse industries in the United States. You will travel regionally to install, certify, and provide remote/onsite support to end users and partners.

The role requires strong troubleshooting skills, the ability to read engineering drawings, and excellent customer service.