CMM Field Service Technician - CT

Alexander Daniels Global Ltd.; Connecticut; Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) company match

Paid time off

Company-paid holidays

Job summary

Alexander Daniels Global Ltd. is seeking a CMM Field Service Technician to install, calibrate, and troubleshoot CMMs across the Connecticut region. The role combines on-site and remote support, with up to 100% regional travel and occasional event participation.

A strong background in metrology and GD&T is preferred. Ideal candidates have an Associate degree or equivalent field experience, plus proficient Windows skills and the ability to read schematics.

Qualifications

• Associate degree in Electrical, Electronics, Mechanical, Industrial, or Engineering Technology, or equivalent hands-on field service experience.
• Strong mechanical and electrical troubleshooting skills, ability to interpret engineering drawings and schematics.
• Proficiency with Windows-based computer systems and willingness to travel up to 100% regionally.

Responsibilities

• Install, integrate, calibrate, certify, troubleshoot, and support CMMs and gauging systems.
• Perform on-site and remote support with a focus on quality and customer service.
• Manage travel schedules and customer priorities across the assigned territory.
• Support trade shows, exhibitions, and customer events as needed.

Skills

CMMs

Metrology

Electrical troubleshooting

Mechanical troubleshooting

GD&T

ISO 17025

Field service

Windows

Travel coordination

Education

Associate degree

Tools

CMM software

Job description

POSITION SNAPSHOT: Our client is seeking a CMM Field Service Technician to support customers throughout the Connecticut region. This position is responsible for the installation, integration, calibration, certification, troubleshooting, and ongoing support of coordinate measuring machines (CMMs) and gauging systems used in highly regulated and precision-focused industries, including aerospace, automotive, defense, medical devices, and advanced manufacturing. As a key member of the service organization, the technician will work directly with customers to maximize equipment performance, reliability, and productivity while delivering exceptional technical support and customer service. The role includes both on-site and remote support, as well as occasional participation in trade shows, exhibitions, and customer events.

This position offers extensive training on industry-leading metrology technologies and requires a highly independent, customer-focused professional capable of diagnosing and resolving mechanical, electrical, software, and system-performance issues. The successful candidate will perform equipment installations, calibrations, maintenance activities, and technical troubleshooting while adhering to quality standards and service procedures. Strong communication skills, professionalism, technical aptitude, and the ability to effectively manage travel schedules and customer priorities are essential, as the role involves significant field-based work with up to 100% regional travel and overnight stays throughout the assigned territory. Requirements are a key focus for this opportunity.

Candidates should possess an Associate degree in Electrical, Electronics, Mechanical, Industrial, or Engineering Technology, or equivalent hands-on field service experience. Strong mechanical and electrical troubleshooting skills, the ability to interpret engineering drawings and schematics, proficiency with Microsoft Windows-based computer systems, and a demonstrated ability to work independently are required. Preferred qualifications include experience with CMMs, metrology, quality inspection, precision measurement systems, industrial automation, robotics, CNC equipment, machine tool service, or industrial electronics, along with knowledge of GD&T and ISO/IEC 17025 quality standards. Candidates must also be eligible to access ITAR-controlled data in accordance with U.S. export control regulations. The position offers an annual compensation range of $65,000-$75,000 with potential higher consideration with experience along with a comprehensive benefits package that includes medical, dental, vision, 401(k) with company match, disability coverage, paid time off, and company-paid holidays.