CMA: Plastics & Reconstructive Surgery - Front/Clinical

Novant Health; Asheville (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Novant Health Plastics & Reconstructive Surgery - Asheville is seeking a Certified Medical Assistant to support front-office and clinical operations in a busy specialty practice. You will balance patient-facing clerical duties with hands-on clinical support, including rooming patients and taking vital signs.

Responsibilities include answering calls, scheduling, processing insurance authorizations, phlebotomy, and ensuring a seamless patient experience while collaborating with providers and

Qualifications

• Current CMA/CCMA/RMA certification from an approved registry.
• Must obtain CMA/CCMA/RMA certification or registration within 6 months of hire if not currently certified.
• State driver's license required.
• Experience in a medical office preferred.

Responsibilities

• Answer and manage incoming patient calls with professionalism and compassion.
• Schedule appointments and coordinate follow-up care.
• Learn and assist with insurance authorizations and referrals.
• Support patient registration and administrative workflows.
• Room patients and collect medical histories and vital signs.
• Perform phlebotomy and other clinical duties as needed.
• Collaborate with providers and teammates to maintain efficient clinic operations.
• Deliver an exceptional patient experience with every interaction.

Skills

Phlebotomy

Front office

Teamwork

Education

High School or GED

Job description

Novant Health Plastics & Reconstructive Surgery - Asheville is seeking a Certified Medical Assistant to support front-office and clinical operations in a busy specialty practice. You will balance patient-facing clerical duties with hands-on clinical support, including rooming patients and taking vital signs.

Responsibilities include answering calls, scheduling, processing insurance authorizations, phlebotomy, and ensuring a seamless patient experience while collaborating with providers and