CMA/LPN/ Clinic Tech

College of Pastoral Supervision and Psychotherapy; United States; On-site; USD 44,000 - 60,000; Full time

Job summary

College of Pastoral Supervision and Psychotherapy seeks an experienced Medical Assistant or LPN to support cardiology patients. You will gather new patient paperwork, collect vital signs, and help prepare charts in Epic EMR.

The role requires HIPAA compliance, strong communication, and the ability to multi-task in a fast-paced clinic. Prior cardiology or Epic EMR experience is preferred, with MA certification or NC licensure required.

Qualifications

• Graduate from a nationally accredited Medical Assistant program with Certification, or hold an NC LPN License.
• Experience assisting providers with patient care (vital signs, specimen collection, EKG).
• Proficient in Epic EMR, insurance terminology, and medical records management.

Responsibilities

• Maintain a clean, safe patient environment and protect confidentiality.
• Verify patient identity and load accurate insurance/demographics in the system.
• Enter data accurately in Epic EMR and manage scheduling/referrals.
• Obtain insurance authorizations and follow up on no-show appointments.

Skills

Vital signs

Patient service

Multitasking

HIPAA compliance

Education

Medical Assistant Certification

NC LPN License

NC Paramedic Certification

Tools

Epic EMR

Job description

Overview

Support clinical staff by acquiring new patient paperwork and medical records from outside clinic offices to review for cardiac information such as testing and lab results necessary for pre-charting and creation of patient note in Epic EMR. Obtain vital signs and general health information for patient chart and prepares patient for examination. Assist the provider as needed with examinations and procedures. Collection of laboratory specimens and performance of tests on patients as ordered by the provider and/or arrange for patient testing, admissions, and referrals. Enter and record patient information in the medical record in a concise and accurate manner. Assist front desk staff by welcoming patients to the office, complete check in process by verifying patient identity, address, ensuring that accurate insurance and all other demographics are loaded in the Epic EMR system. Ensure prior authorizations for visits are in place prior to patient being seen. Obtain required signatures and collect co-payments. Balance daily payment entries against daily computer totals for all activities on patient account. Discuss balances with patients at check-in and/or check-out time. Schedule follow up and/or referral appointments at patient check out. Responsible for managing the No Show appointments making sure patients are not lost to follow-up. Answer phones and manage communications with patients, providers, staff, insurance companies,and other outside entities. Effectively communicate and accurately document via Epic EMR system relaying messages to Physicians and Patient Care team. Manage patient schedules, incoming and outgoing referrals. Obtain insurance authorizations for special testing and working the Epic work queues, following up with outside offices to be sure patients receive their appropriate appointments. Demonstrates good verbal and nonverbal communication skills. Scanning, monitoring incoming faxes, and other miscellaneous administrative tasks as assigned by manager.

Responsibilities

Responsible for ensuring a clean and safe environment for patients and staff. Ability to multi -task and be organized. Maintain patient confidentiality. Ensure patient records are managed according to HIPAA and regulatory requirements. Work with HIM on timely release of information requests. Other duties as assigned within scope and standards of practice.

Qualifications

Must be a graduate from a nationally accredited Medical Assistant program with Certification or have a valid NC LPN License or active NC Paramedic. Experience assisting providers with patient care (vital signs, specimen collection, EKG, etc.) is required. Experience with the Epic EMR, office skills, knowledge of medical terminology, and insurance terminology is preferred. Excellent communication and computer skills are required. Self-starter, highly motivated candidate with friendly, outgoing personality, and excellent customer service skills required. Extensive knowledge of various health insurance plans preferred. A minimum of two years' experience within a Cardiology office is preferred.