CMA/LPN/ Clinic Tech

College of Pastoral Supervision and Psychotherapy; Pinehurst (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

College of Pastoral Supervision and Psychotherapy in North Carolina seeks a Medical Assistant (or NC LPN/Paramedic) to support clinical staff by obtaining patient paperwork, records, and reviewing cardiac data for pre-charting in Epic EMR.

You will assist with examinations, collect specimens, verify insurance and demographics, obtain authorizations, and help with scheduling follow-ups while maintaining HIPAA compliance.

Qualifications

• Graduate from a nationally accredited Medical Assistant program with Certification OR NC LPN license OR NC Paramedic.
• Experience assisting with patient care (vital signs, specimen collection, EKG) required.
• Epic EMR experience, office skills, medical terminology and insurance terminology preferred.
• Excellent communication and computer skills; customer service oriented.
• Cardiology office experience (2+ years) preferred.

Responsibilities

• Obtain new patient paperwork and medical records; review for cardiac information for pre-charting in Epic EMR.
• Assist with examinations and procedures; collect specimens as ordered.
• Verify demographics, insurance, and obtain required signatures; collect co-pays.
• Balance daily payments and manage scheduling of follow-up and referrals.
• Maintain confidentiality and HIPAA compliance; support front desk as needed.

Skills

Vital signs

EKG

Specimen collection

Customer service

Communication skills

Multitasking

HIPAA compliance

Strong computer skills

Education

Medical Assistant certification

NC LPN license

NC Paramedic license

Tools

Epic EMR

Job description

Overview

Support clinical staff by acquiring new patient paperwork and medical records from outside clinic offices to review for cardiac information such as testing and lab results necessary for pre-charting and creation of patient note in Epic EMR. Obtain vital signs and general health information for patient chart and prepares patient for examination. Assist the provider as needed with examinations and procedures. Collection of laboratory specimens and performance of tests on patients as ordered by the provider and/or arrange for patient testing, admissions, and referrals. Enter and record patient information in the medical record in a concise and accurate manner. Assist front desk staff by welcoming patients to the office, complete check in process by verifying patient identity, address, ensuring that accurate insurance and all other demographics are loaded in the Epic EMR system. Ensure prior authorizations for visits are in place prior to patient being seen. Obtain required signatures and collect co-payments. Balance daily payment entries against daily computer totals for all activities on patient account. Discuss balances with patients at check-in and/or check-out time. Schedule follow up and/or referral appointments at patient check out. Responsible for managing the No Show appointments making sure patients are not lost to follow-up. Answer phones and manage communications with patients, providers, staff, insurance companies,and other outside entities. Effectively communicate and accurately document via Epic EMR system relaying messages to Physicians and Patient Care team. Manage patient schedules, incoming and outgoing referrals. Obtain insurance authorizations for special testing and working the Epic work queues, following up with outside offices to be sure patients receive their appropriate appointments. Demonstrates good verbal and nonverbal communication skills. Scanning, monitoring incoming faxes, and other miscellaneous administrative tasks as assigned by manager.

Responsibilities

Responsible for ensuring a clean and safe environment for patients and staff. Ability to multi -task and be organized. Maintain patient confidentiality. Ensure patient records are managed according to HIPAA and regulatory requirements. Work with HIM on timely release of information requests. Other duties as assigned within scope and standards of practice.

Qualifications

Must be a graduate from a nationally accredited Medical Assistant program with Certification or have a valid NC LPN License or active NC Paramedic. Experience assisting providers with patient care (vital signs, specimen collection, EKG, etc.) is required. Experience with the Epic EMR, office skills, knowledge of medical terminology, and insurance terminology is preferred. Excellent communication and computer skills are required. Self-starter, highly motivated candidate with friendly, outgoing personality, and excellent customer service skills required. Extensive knowledge of various health insurance plans preferred. A minimum of two years' experience within a Cardiology office is preferred.