CMA Case Aide — Admin & Intake Support

Weld Co; Greeley (CO); On-site; USD 32,000 - 40,000; Full time

Job summary

Weld County is seeking a CMA Case Aide in Greeley, CO for a full-time, in-person position. It supports the Home and Community Supports Division by performing essential admin and clerical duties, intake and eligibility processing, and case management support with a focus on accuracy and service excellence.

The ideal candidate has advanced Excel skills, reliable attendance, and strong customer service abilities, plus the capacity to work across multiple databases and with diverse populations.

Qualifications

• High School Diploma or GED required.
• 2 years full-time clerical experience with strong customer service.
• Must be able to keyboard at 35 words per minute.
• Ability to read and understand department policies and procedures.
• Valid driver's license and willingness to travel as needed.

Responsibilities

• Administrative Support (25%): data entry, imaging, mail distribution, copies; prepare packets; deliver documents; assist with meeting setup; handle calls with courteous service.
• Intake and Eligibility Support (25%): explain CMA rules, collect required information, create and file member records, process enrollment paperwork, enter data into tracking systems.
• Case Management Support (40%): assist with document collection, tracking, eligibility redetermination, provider coordination, reporting, and liaison work with CMA partners.
• Professionalism and Teamwork (10%): collaborate with staff, attend meetings, adapt to changing priorities, and uphold department standards.

Skills

Advanced Excel

Flexible

Detail oriented

Customer service

Multitasking

Education

High School Diploma/GED

Tools

Microsoft Windows

Word

Excel

Outlook

Job description

Weld County is seeking a CMA Case Aide in Greeley, CO for a full-time, in-person position. It supports the Home and Community Supports Division by performing essential admin and clerical duties, intake and eligibility processing, and case management support with a focus on accuracy and service excellence.

The ideal candidate has advanced Excel skills, reliable attendance, and strong customer service abilities, plus the capacity to work across multiple databases and with diverse populations.