Cluster Telecom Service Manager (CTSM)

NTT Ltd.; San Luis Obispo (CA); On-site; USD 114,000 - 129,000; Full time

Job summary

NTT DATA is seeking a Principal Systems Design / Architecture Engineer to define architecture for large-scale systems. You will lead system design activities, ensuring alignment with functional requirements and business goals.

The role requires expertise in scalable architectures, cloud platforms (Azure/AWS), and governance across projects. You will collaborate with stakeholders to optimize delivery and ensure robust, secure solutions in an on-site environment.

Qualifications

• Extensive experience in system design and architecture engineering.
• Experience delivering scalable, high-performance distributed systems.
• Knowledge of cloud computing architectures and associated components.
• Familiarity with Agile/CI/CD workflows and secure software design.

Responsibilities

• Provides technical leadership on system design activities and reviews architecture across components and stacks.
• Ensures architectural solutions meet technical and functional requirements.
• Collaborates cross-functionally to review and improve existing architectures.
• Leads scoping of change requests and estimates delivery timelines.
• Determines system loads and informs infrastructure requirements.
• Aligns system architectures with company goals and strategies.
• Guides design and development of new systems and solutions.

Skills

System design

Architecture engineering

Cloud computing

CI/CD

Security best practices

Data handling

Education

Bachelor’s degree in IT/CS

Cloud certifications (Azure/AWS)

Tools

Docker

Kubernetes

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Principal Systems Design / Architecture Engineer is a highly skilled subject matter expert, responsible for providing expertise in defining the architecture for large systems.

This role conducts system design activities to ensure that architectural solutions meet technical and functional requirements.

The Principal Systems Design / Architecture Engineer performs architectural analysis, evaluation, and design of systems that support and seeks to solve complex business and technical problems.

Key responsibilities:

• Provides technical expertise on system design activities and advises on the review of application, software, and system components across a variety of technology stacks.
• Ensures that architectural solutions meet technical and functional requirements.
• Works cross functionally to review existing system architecture and recommends improvements.
• Leads the investigation and scoping of change requests to determine the scale of work to be done and estimate the timeframe and input required.
• Determines system loads and volumes as input into infrastructure requirements.
• Ensures that proposed and existing systems architectures are aligned with the company’s goals and strategies.
• Enables the design and development of new systems and solutions.
• Ensures that new systems and solutions conform to current system architecture and/or align to strategic system architectural direction.
• Leads architectural analysis, evaluation, and design of systems that support and seek to solve complex business and technical problems.
• Enables and ensures that system architecture is delivered in the form of robust and scalable solutions to business problems and needs.
• Identifies, evaluates, and assesses risks in order to mitigate them and eliminates any factor that may interfere or hinder the delivery of the architectural solution and dependent functional requirements.
• Advises on specifications for solutions functional and technical requirements, and implementation phases required in order to deliver on and solve complex business problems.
• Implements architectural governance, standards, metrics for measuring, monitoring and improving architecture.
• Proactively identifies potential problems that could be remediated by more effective architectural solutions.
• Performs any other related task as required.

Knowledge, and Attributes:

• Excellent business acumen with excellent communication and organizational skills.
• Ability to effectively deal with stakeholders in challenging situations.
• Ability to navigate through complexity and ambiguity.
• Extended knowledge of system architecture, design, and delivery.
• Extended understanding of regulatory requirements and organizational standards.
• Extended knowledge of the system design lifecycle models.
• Extended ability to design systems compatible with cloud computing architectures and selection of components.
• Extended ability to design and select system components.
• Excellent planning and decision-making skills.
• Excellent ability to use a variety of design tools.
• Extended understanding of software development practices, including Agile and CI/CD.
• Extended expertise in containerization technologies, such as Docker/Kubernetes.
• Extended expertise in data security and privacy best practices.
• Extended knowledge of clean code concepts, design patterns, test driven (TDD) and behavioral driven development (BDD).

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Information Technology, Computer Science or related field.
• Recommended certifications such as Cloud (Azure Solutions Architect Expert, AWS Certified Solutions Architect); TOGAF preferred.

Required experience:

• Extended demonstrated experience in similar IT roles, with a focus on system design / architecture engineering.
• Extended demonstrated working experience in a large-scale organization.
• Extended demonstrated experience, judgment and drive to plan, make decisions and accomplish individual and team goals.
• Extended demonstrated experience with software development lifecycles.Extended demonstrated experience working in a team-oriented, collaborative environment.
• Extended demonstrated systems and/or software development experience is essential.
• Extended proficiency in cloud-based architectures, preferably in popular cloud platforms (Azure, AWS).
• Extended proficiency in designing and implementing scalable, distributed, and high-performance systems.
• Extended proficiency in software design and architecture, ideally with experience dealing with large datasets.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $83/hr to $94/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

Workplace type:

On-site Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.