Principal Cloud CX Services Architect

NTT DATA, Inc.; Michigan; Hybrid; USD 150,000 - 190,000; Full time

Job summary

NTT DATA, Inc. is seeking a Principal Cloud Services Architect to design complex, innovative cloud solutions that meet client expectations. You will blend solution design with pre-sales activities, leading managed services design and transitions, and mentoring sales teams to drive value.

Cross-functional collaboration with delivery and R&D teams is essential to ensure secure, cost-effective solutions that scale across multi-cloud environments and long-term client engagements.

Qualifications

• Extensive cloud technologies knowledge and architecture experience.
• Experience with multi-cloud environments and cloud-native workflows.
• Proven ability to design secure, scalable cloud solutions for large clients.
• Familiarity with managed services delivery models.

Responsibilities

• Design advanced cloud solutions and managed services offerings.
• Lead pre-sales activities and engage with clients and sales teams.
• Oversee solution design, testing, and feature validation across cloud platforms.
• Develop transition documents and roadmaps for implementations and renewals.
• Mentor sales teams and collaborate with delivery and R&D to ensure security and competitiveness.

Skills

Cloud architecture

Multi-cloud

Azure

GCP

AWS

Security

Cost modeling

Stakeholder communication

Workshop facilitation

Team collaboration

Education

Bachelor's degree in information technology/systems

Tools

Azure

GCP

AWS

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

As a Principal Cloud Services Architect at NTT DATA, your expertise will shine as you create complex, innovative cloud solutions that meet and exceed client expectations. You will engage closely with our clients and sales/delivery teams, blending solution design with pre-sales activities to drive value co-creation. Leveraging your skills, you will help design secure, multi-year Managed Services solutions and play a pivotal role in their implementation.
Each day, you'll design advanced managed service solutions that integrate seamless technology and service design across the cloud domain. Your role includes leading the Managed Service offering's design, testing and validating new features, and enhancing existing service offers. You will interface with delivery and r&d teams to ensure our solutions are innovative, competitive, and secure.
You will map client requirements against a set of service elements and architectures, leading the full solution development process. You will facilitate workshops, analyze client architecture, and present solutions that highlight cost savings and growth opportunities. Your work will involve everything from defining service elements and ensuring compliance and risk mitigation to developing robust transition documents and roadmaps.
Not only will you design these cutting-edge solutions, but you'll also remain engaged post-implementation, ensuring smooth transitions and participating in renewals where necessary. You'll mentor sales teams, coach colleagues, and act as an advisor, sharing insights and driving our commitment to excellence. Your expertise will help shape the future of digital transformation for some of the most innovative global organizations.

To thrive in this role, you need to have:

• Extensive understanding of cloud technologies, networking, security, and system administration.
• Advanced grasp of multi-cloud technologies, cloud-native workflows, and legacy-to-cloud migrations.
• Applied experience with Azure, GCP, and AWS infrastructure architectures.
• Deep knowledge of Managed Services delivery models.
• Strong ability to work with costing models, collaborating closely with sales and finance.
• Proficiency in communicating the value of our solutions to stakeholders at all levels.
• Ability to facilitate workshops to gather requirements and present solutions.
• Collaborative mindset, thriving in team environments.
• Bachelor’s degree in information technology/systems or a related field.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
Global 100. We are committed to accelerating client success and positively impacting society through
responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with
unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
application services. Our consulting and industry solutions help organizations and society move
confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more
than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as
established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each
year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.