Principal Cloud CX Services Architect

NTT Limited; Michigan; Hybrid; USD 170,000 - 250,000; Full time

Job summary

NTT DATA seeks a Principal Cloud Services Architect to design complex cloud solutions, blending solution design with pre‑sales activities to drive value co‑creation. You will lead managed service offerings, ensuring secure, cost‑efficient architectures across Azure, AWS and GCP, while mentoring teams and guiding post‑implementation transitions.

You will engage with clients and sales/delivery teams, mapping requirements to service elements, and driving roadmap development to secure renewals and

Qualifications

• Extensive understanding of cloud technologies, networking, security, and system administration.
• Advanced grasp of multi‑cloud technologies, cloud‑native workflows, and legacy‑to‑cloud migrations.
• Applied experience with Azure, GCP, and AWS infrastructure architectures.
• Deep knowledge of Managed Services delivery models.

Responsibilities

• Lead the Managed Service offering's design, testing and validating new features and enhancements.
• Interface with delivery and R&D teams to ensure innovative, competitive and secure solutions.
• Map client requirements against service elements and architectures; lead full solution development.
• Facilitate workshops, analyze client architecture and present cost‑saving opportunities.
• Develop robust transition documents and roadmaps; support post‑implementation transitions and renewals.
• Mentor sales teams and colleagues, sharing insights to drive excellence.

Skills

Cloud technologies

Networking

Security

System administration

Multi-cloud architectures

Cloud-native workflows

Legacy-to-cloud migrations

Azure

AWS

GCP

Managed Services delivery

Costing models

Stakeholder communication

Workshops facilitation

Education

Bachelor’s degree in information technology/systems or related field

Tools

Azure

AWS

GCP

Job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

As a Principal Cloud Services Architect at NTT DATA, your expertise will shine as you create complex, innovative cloud solutions that meet and exceed client expectations. You will engage closely with our clients and sales/delivery teams, blending solution design with pre‑sales activities to drive value co‑creation. Leveraging your skills, you will help design secure, multi‑year Managed Services solutions and play a pivotal role in their implementation. Each day, you’ll design advanced managed service solutions that integrate seamless technology and service design across the cloud domain.

Your role includes leading the Managed Service offering's design, testing and validating new features, and enhancing existing service offers. You will interface with delivery and r&d teams to ensure our solutions are innovative, competitive, and secure. You will map client requirements against a set of service elements and architectures, leading the full solution development process. You will facilitate workshops, analyze client architecture, and present solutions that highlight cost savings and growth opportunities. Your work will involve everything from defining service elements and ensuring compliance and risk mitigation to developing robust transition documents and roadmaps. Not only will you design these cutting‑edge solutions, but you'll also remain engaged post‑implementation, ensuring smooth transitions and participating in renewals where necessary. You'll mentor sales teams, coach colleagues, and act as an advisor, sharing insights and driving our commitment to excellence. Your expertise will help shape the future of digital transformation for some of the most innovative global organizations.

To thrive in this role, you need to have:

• Extensive understanding of cloud technologies, networking, security, and system administration.
• Advanced grasp of multi‑cloud technologies, cloud‑native workflows, and legacy‑to‑cloud migrations.
• Applied experience with Azure, GCP, and AWS infrastructure architectures.
• Deep knowledge of Managed Services delivery models.
• Strong ability to work with costing models, collaborating closely with sales and finance.
• Proficiency in communicating the value of our solutions to stakeholders at all levels.
• Ability to facilitate workshops to gather requirements and present solutions.
• Collaborative mindset, thriving in team environments.
• Bachelor’s degree in information technology/systems or a related field.

Workplace type

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Our Commitment

Join our growing global team and accelerate your career with us. Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.

We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!