Cluster Sales Manager

MHG Hotels; Noblesville (IN); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Employee Referral Program $

Bonus Program $

Merit Increase $

Paid Vacation

Flex Days

401k with Employer Contribution

Medical, Dental, Vision

Life Insurance

Long-term/Short-term Disability

Accident Insurance

Critical Insurance

Job summary

MHG Hotels LLC is seeking a Cluster Sales Manager to lead proactive sales efforts across group, SMERF, sports, and leisure segments, with responsibility for revenue growth and market presence. The role emphasizes exceeding revenue budgets, handling inquiries promptly, and expanding the hotel’s client base through targeted outreach and site inspections.

The position requires strong selling skills, knowledge of key market segments, and a track record of achieving booking goals.

Qualifications

• Two or more years of hotel experience.
• Demonstrate excellent selling skills.
• Knowledge of groups, SMERF, sports, FIT and leisure segments.
• Meet or exceed pre-determined booking goals for guest room revenue; meet or exceed budgeted revenue on a quarterly average with the liberty to negotiate as needed on individual functions within established guidelines yet maintaining the overall revenue goals.
• Be responsible for prompt handling of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the clients.
• Solicit new and repeat guest room and event business.
• Maintain client base of key accounts and conventions.
• Determine the client and guest's needs.
• Make outside sales calls and phone solicitation calls to obtain business.
• Conduct on-site inspections to book business.
• Assist in evaluating a potential business opportunity for profitability and overall benefit to the Hotel.
• Represent hotel in community affairs and industry related events.
• Maintains accurate sales records, database and reports to provide history, ensure future and current quality service and enhance prospects.
• Achieve budgeted revenues and expenses and maximize profitability related to the sales department.

Responsibilities

• Meet or exceed booking goals for guest room revenue.
• Solicit new and repeat guest room and event business.
• Maintain client base of key accounts and conventions.
• Make outside sales calls and phone solicitation calls to obtain business.
• Conduct on-site inspections to book business.
• Assist in evaluating a potential business opportunity for profitability and overall benefit to the Hotel.
• Represent hotel in community affairs and industry related events.
• Maintains accurate sales records, database and reports to provide history, ensure future and current quality service and enhance prospects.
• Achieve budgeted revenues and expenses and maximize profitability related to the sales department.

Skills

Selling skills

SMERF groups

Outside sales calls

Hotel experience

Professional demeanor

STR metrics

Job description

The Sales Manager is responsible for leading and developing a proactive sales effort with group business, leisure market, social, military, educational, religious, fraternal and sports market segments, oversight of advertising, promotional initiatives and contributing to overall revenue generating efforts of multiple locations to maximize hotel profitability and maintain customer satisfaction. This includes driving sales, exceeding 100% RGI and achieving budgeted total hotel revenue expectations.

Salary Range: $44,500 - $51,500 annually

Benefits Offered

• Employee Referral Program $
• Bonus Program $
• Merit Increase $
• Paid Vacation
• Flex Days
• 401k with Employer Contribution
• Medical, Dental, Vision
• Life Insurance
• Long-term/Short-term Disability
• Accident Insurance
• Critical Insurance

Our Cluster Sales Managers make a difference by:

• A positive outlook and outgoing personality
• A team-first attitude
• A gift for paying attention to the smallest details

As a Cluster Sales Manager you will need to:

• Demonstrate excellent selling skills
• Have knowledge of both groups, SMERF, sports, FIT and leisure segments
• Meet or exceed pre-determined booking goals for guest room revenue; meet or exceed budgeted revenue on a quarterly average with the liberty to negotiate as needed on individual functions within established guidelines yet maintaining the overall revenue goals.
• Be responsible for prompt handling of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the clients
• Solicit new and repeat guest room and event business.
• Maintain client base of key accounts and conventions.
• Determine the client and guest's needs.
• Make outside sales calls and phone solicitation calls to obtain business.
• Conduct on-site inspections to book business.
• Assist in evaluating a potential business opportunity for profitability and overall benefit to the Hotel.
• Represent hotel in community affairs and industry related events.
• Maintains accurate sales records, database and reports to provide history, ensure future and current quality service and enhance prospects.
• Achieve budgeted revenues and expenses and maximize profitability related to the sales department.
• Other duties may be assigned.
• General idea of the STR Report and other key industry metrics/analysis
• Demonstrated knowledge/experience in advertising and promotional activities

To be a successful Cluster Sales Manager:

• A professional demeanor, a warm and welcoming personality, and ability to engage easily and actively connect with others is required.
• Must be genuinely caring, compassionate, and comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
• Speak with others using clear and professional language.
• Two or more years of hotel experience required.
• Perform other reasonable job duties as requested by Supervisors.

MHG Hotels LLC seeks to attract and retain a high performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to [e-mail] "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.